Jocelyn Garcia
South Bend
Summary
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Experienced with handling and processing various forms of payments with precision. Utilizes strong organizational skills and attention to detail to ensure accurate and timely transactions. Knowledge of financial regulations and compliance standards to maintain operational integrity.
Overview
12
12
years of professional experience
Work History
Payment Processor
EVERWISE CREDIT UNION
06.2025 - Current
- Processed high-volume payment transactions with accuracy and attention to detail.
- Collaborated with cross-functional teams to streamline payment processing workflows.
- Implemented system improvements that enhanced transaction efficiency and reduced errors.
Universal Banker
EVERWISE CREDIT UNION
11.2023 - 05.2025
- Delivered exceptional customer service to enhance member satisfaction and retention.
- Processed a diverse range of financial transactions accurately and efficiently.
- Advised members on account options, loans, and services to meet financial goals.
- Collaborated with team members to streamline processes and improve service delivery.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, and debit cards.
Retail Specialist
US Navy
04.2018 - 08.2023
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Maintained financial records and accounting systems.
- Handled day-to-day accounting processes to drive financial accuracy.
Cashier
Chick-fil-A
06.2014 - 03.2018
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Washington High School
South Bend, IN05-2016
Skills
- Store Organization
- Retail Operations
- Cash Counting
- POS Transactions
- Flexible Hours
- Operate Cash Register
- Positive Customer Engagement
- Sales Records Management
- Time Management Skills
Languages
Spanish
Native or Bilingual
Timeline
Payment Processor
EVERWISE CREDIT UNION
06.2025 - Current
Universal Banker
EVERWISE CREDIT UNION
11.2023 - 05.2025
Retail Specialist
US Navy
04.2018 - 08.2023
Cashier
Chick-fil-A
06.2014 - 03.2018
High School Diploma -
Washington High School