Jocelyn Medina
Elkhart
Summary
Collaborative leader with dedication to partnering with businesses to promote engaged, empowering & innovative solutions. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Manager in Training / Fine Jewelry Sales Associate
Hibbett Sports / Sears Co
- Enhance team performance, implement effective training strategies & management techniques.
- Oversaw inventory management, maintain adequate stock levels, minimize waste & costs.
- Increased customer satisfaction & addressing concerns
- Foster collaborative work environment, encourage open communication among team
Server/Cashier Trainer
Perkins / Great Wall Chinese Restaurant
- Cooperate with team to ensure customer satisfaction
- Maintain high standard customer service during high volume/paced operations.
- Handle currency and credit transactions quickly and accurately.
- Train new employees on work procedure and culture.
- Cultivate warm relationships with regular customers.
Manufacturing Shipping & Reporting
Adorn - Patrick Industries
04.2023 - 03.2024
- Specialize handling & processing high volume orders of solid hardwood products, lamination vinyl, & paper overlays.
- Assess reporting techniques and develop improvements to boost accuracy.
- Train team members on reporting tools, maintaining schedule & documentation for all procedures, increase overall productivity within department.
Education
Elkhart Memorial High School
2019
Speech Language Pathology
Indiana University Bloomington
2023
Skills
- Customer Service, Safety Standards, Hazardous Materials Handling, Inventory Control Management, POS, Money Handling, MLM, Computation
- Accuracy, communication, well spoken, detail oriented, team player, patient, crisis management, working under pressure, community building, general understanding of various computer applications, conceptualization
Hobbies and Interests
- Holistic Health
- Yoga/Tai chi/Running
- Herbalism Healing
- Dance & Movement
Certification
- Fist Aid/CPR Certified
- Vitalist Herbalism Course
Languages
Spanish
Native or Bilingual
American Sign Language
Professional Working
Timeline
Manufacturing Shipping & Reporting
Adorn - Patrick Industries
04.2023 - 03.2024
Manager in Training / Fine Jewelry Sales Associate
Hibbett Sports / Sears Co
Server/Cashier Trainer
Perkins / Great Wall Chinese Restaurant
Elkhart Memorial High School
Speech Language Pathology
Indiana University Bloomington
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