Jocelyn Stevens
Crown Point
Summary
Detail-oriented restaurant hostess with a strong background in guest relations and seating coordination. Committed to optimizing guest experiences through effective communication and cleanliness oversight.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Sophia's Cafe
Beecher
06.2022 - Current
- Coordinated seating arrangements to optimize flow and minimize wait times.
- Handled guest inquiries and resolved issues promptly and professionally.
- Managed front-of-house operations to ensure smooth guest experiences.
- Communicated with kitchen and service staff to enhance guest satisfaction.
- Monitored cleanliness and organization of the hostess station at all times.
- Trained new staff on proper hosting procedures and policies.
- Answered customers' questions about hours, seating, current wait time, and other information.
Education
High School Diploma -
Lake Central High School
St. John IN06-2018
Skills
- Reservation management
- Seating coordination
- Front-of-house management
- Guest relations
- Sanitation standards
- Customer service
Timeline
Restaurant Hostess
Sophia's Cafe
06.2022 - Current
High School Diploma -
Lake Central High School