Jodie Kinser
Bloomfield
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and objectives
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
1000 N College Ave Bloomington,IN
11.2015 - 05.2026
- Supervised daily pharmacy operations, ensuring compliance with regulatory standards and safety protocols.
- Managed medication inventory, optimizing stock levels to prevent shortages and reduce waste.
- Trained and mentored junior technicians, enhancing team performance and workflow efficiency.
- Resolved customer inquiries and concerns, fostering positive relationships and ensuring satisfaction with services.
- Supervised pharmacy technicians and coordinated day-to-day assignments
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Was over scheduling technicians and sometimes interviewing new hires.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
Certified Nursing Assistant
Help At Home Homecare
BLOOMINGTON, IN
03.2008 - 10.2015
- Assisted patients with daily living activities, ensuring comfort and safety in homecare settings.
- Monitored vital signs and reported changes to nursing staff for optimal patient care.
- Collaborated with healthcare team to create personalized care plans tailored to individual needs.
- Educated patients and families on health management techniques for improved well-being.
Certified Nursing Assistant
Indiana Home Health
Bloomington,IN
01.2002 - 03.2008
- Implemented infection control protocols, maintaining a clean and safe environment for all clients.
- Trained new staff on best practices in patient care and operational procedures to enhance team performance.
- Advocated for patient needs, facilitating communication between clients, families, and healthcare providers.
- Streamlined documentation processes for accuracy in patient records and compliance with regulations.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Education
High School Diploma -
High School Diploma -
Edgewood High School
Ellettsville, IN06-1989
Skills
- Problem-solving skills
- Pharmacy software proficiency
- Inventory control
- Order verification
- Prescription processing
- Insurance verification
- Insurance billing
- New hire onboarding
- Employee training
- Staff leadership
- Medicare and medica
- Medicare and medicaid process
- CPR and first aid certified
- FDA drug safety guidelines
Certification
- CPhT - Certified Pharmacy Technician
- CNA and HHA certified
- Cpr And first Aid certified
Timeline
Lead Pharmacy Technician
CVS Pharmacy
11.2015 - 05.2026
Certified Nursing Assistant
Help At Home Homecare
03.2008 - 10.2015
Certified Nursing Assistant
Indiana Home Health
01.2002 - 03.2008
High School Diploma -
High School Diploma -
Edgewood High School