Jodie Lollar
Chase Bank
Indianapolis
19
years of professional experience
Detail-oriented Associate Banker recognized for strong cash management and due diligence skills. Proven ability to foster client relationships and ensure compliance through effective transaction oversight and training initiatives.
Work History
Associate Banker
5 Years 1 Month- Guided clients through banking product and service options to optimize customer experience.
- Addressed client inquiries promptly, ensuring high satisfaction levels among account holders.
- Supervised transaction workflows, guaranteeing adherence to banking regulations and fostering customer trust.
- Analyzed current workflows and partnered with team members to implement process improvements.
- Facilitated training sessions for new associates on banking procedures and customer service excellence.
- Performed regular assessments of financial documentation to uphold accuracy and adherence to established company standards.
- Oversaw meticulous record-keeping of all transactions to ensure compliance and facilitate audits.
- Fostered enduring client partnerships by prioritizing effective communication and addressing individual needs.
- Oversaw balancing of teller drawers, vaults, and ATM cash to maintain operational integrity and security.
- Executed seamless account management operations, ensuring efficient openings, closings, transfers, and updates for clients.
- Executed account transactions, including opening, closing, and updating customer accounts to ensure accurate records.
- Delivered comprehensive education on banking product features and benefits to empower informed customer decisions.
- Analyzed account activity for irregularities, executing appropriate interventions to safeguard against fraudulent activities.
- Provided comprehensive guidance to customers regarding online banking and mobile banking applications, ensuring effective utilization.
- Engaged with new clients to build trust and promote ongoing satisfaction and loyalty.
Senior Patient Care Technician
3 Years 6 Months- Monitored patient vital signs to ensure consistent health updates and timely interventions.
- Collaborated with nursing staff to develop individualized care plans tailored to patient needs.
- Assisted in daily living activities, enhancing patient comfort and overall care experience.
- Implemented infection control protocols, maintaining a safe environment for patients and staff.
- Educated patients and families on treatment procedures, promoting understanding and compliance.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Facilitated patient mobility and recovery with guided exercises and ambulation support.
Warehouse Worker
1 Year- Operated forklifts and pallet jacks to efficiently move inventory across warehouse.
- Conducted quality checks to ensure accuracy of incoming and outgoing shipments.
- Maintained organized storage areas, optimizing space for improved workflow efficiency.
- Collaborated with team members to meet daily shipping and receiving goals consistently.
- Led inventory audits, identifying discrepancies and implementing corrective actions promptly.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
Dock Forklift Driver
10 Months- Operated forklift to load and unload freight, ensuring accurate placement in designated areas.
- Collaborated with team members to streamline loading processes, reducing delays in shipping operations.
- Trained new employees on safe forklift operation and best practices for warehouse procedures.
- Assisted in maintaining cleanliness and organization of dock area for optimal safety and accessibility.
- Provided feedback on equipment performance to management, contributing to maintenance scheduling decisions.
- Consistently met or exceeded performance metrics while adhering to workplace safety standards.
- Streamlined cargo handling processes by effectively prioritizing tasks based on shipment schedules.
- Promoted a culture of continuous improvement through regular feedback exchange with supervisors regarding process enhancements.
- Contributed to on-time shipment scheduling with efficient dock coordination and communication with dispatchers.
92G Food Service Specialist
6 Years 5 Months- Supervised preparation and distribution of meals for military personnel during training exercises.
- Managed food service operations to ensure compliance with safety and sanitation standards.
- Developed and implemented efficient meal planning strategies to optimize resource allocation.
- Trained and mentored junior staff in food service procedures to enhance team performance.
- Conducted regular inspections of food service facilities to maintain high health standards.
- Prepared meals according to food safety and sanitation guidelines, consistent with management and fiscal limits.
- Streamlined food preparation processes by implementing efficient time-management techniques.
- Maintained a safe and sanitary working environment by diligently adhering to established cleaning protocols and procedures.
Education
GED
Skills
Client consultation
Customer service
Cash management
Due diligence
Branch operations
Currency exchanges
Reviewing documents
Developing customer relationships
Team collaboration
Professional demeanor
Timeline
Associate Banker
Chase Bank
09.2021 - CurrentRead More
Senior Patient Care Technician
Community Health Network
03.2018 - 09.2021Read More
Warehouse Worker
Geodis Logistics
03.2017 - 03.2018Read More
Dock Forklift Driver
Fedex Freight
05.2016 - 03.2017Read More
92G Food Service Specialist
Indiana National Guard
06.2007 - 11.2013Read More
Ivy Tech Community College of Indiana
GED
Read More