Joe Payton
Indianapolis,IN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
26
26
years of professional experience
Work History
Sr. Market Manager / Motorola
Bds Solutions
08.2014 - Current
- Networked in market to build partnerships and connections with prospects.
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Achieved monthly sales targets consistently by pursuing new business.
ATT Wireless / Device Support Center
Flextronics
06.2012 - 08.2014
- Coached employees through day-to-day work and complex problems.
- Analyzed customer service data to identify trends, identify solutions and improve customer experience.
- Monitored employee and customer interactions to assess quality of service.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Prepared employee schedules for maximum coverage during key hours.
Sprint /Nextel Sr. Sales Rep
Sprint
06.2005 - 07.2012
- Became overall sales leader by surpassing sales goals
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Increased customer satisfaction ratings by successfully resolving challenges.
Verizon Wireless / Sr. Sales Rep
Verizon Wireless
05.1999 - 06.2005
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Increased customer satisfaction ratings by successfully resolving challenges.
Education
Paoli HIghschool
Paoli, INSkills
- Partnership management
- Client relations
- Market reporting
- Consumer insights
- Sales enablement
- Sales operations
- Product launches
- Data-driven decision making
Motorola Motovators Award 2025
Employee of the year type of award for commitment efforts, and overall success on the program.
Timeline
Sr. Market Manager / Motorola
Bds Solutions
08.2014 - Current
ATT Wireless / Device Support Center
Flextronics
06.2012 - 08.2014
Sprint /Nextel Sr. Sales Rep
Sprint
06.2005 - 07.2012
Verizon Wireless / Sr. Sales Rep
Verizon Wireless
05.1999 - 06.2005
Paoli HIghschool
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