Joel Jacob
Configuration Analyst
Bengaluru,KA
Summary
Healthcare IT Specialist with 3+ years’ experience in Cerner Millennium implementation and workflow optimization of multiple Healthcare solutions. Skilled in Microsoft Excel, Power BI and SQL, with a track record of improving system efficiency and driving adoption through automation and collaboration.
Overview
4
4
years of professional experience
Work History
Configuration Analyst
Oracle Cerner
11.2022 - Current
- Improve configuration processes by streamlining workflows and implementing automation tools.
- Evaluate appropriate tools for enhancing configuration management capabilities, contributing to continuous improvement initiatives.
- Led the configuration of multiple solutions, such as Pharmacy, Perioperative Anesthesia, and First Net; built and maintained databases; and collaborated with consultants to resolve roadblocks.
- Provided real-time troubleshooting, escalation management, and cross-departmental support.
- Assist global clients with building data in Cerner Millennium applications.
Systems Engineer Trainee
Stratogent Technology Services
09.2021 - 10.2022
- Enhanced system performance by implementing efficient network configurations and optimizing server settings.
- Supported the establishment of security protocols by configuring and monitoring access control measures.
- Resolved customer issues pertaining to Microsoft O365.
Education
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Sir M Visvesveraya Institute of Technology
Bengaluru, India 04.2001 -
High School Diploma - Science
Presidency College
04.2001 -
Matriculation - ICSE
Presidency School
04.2001 -
Skills
Cerner Millennium Applications
Microsoft Excel
Power Bi, Tableau
Data Validation and Query Optimization
Jira, Version One
Test planning
Awards and Accomplishments
- Multiple Teacher of the Month awards while volunteering at U&I, an NGO that is centered around providing under-privileged children with better education.
- Winner of multiple Consulting Excellence awards.
- Completed the Full Marathon at the Annual Wipro Marathon Bangalore, 2025.
- Winner of multiple sporting events (Badminton and Football) at the Annual Oracle Sports meet, 2024-2025.
Timeline
Configuration Analyst
Oracle Cerner
11.2022 - Current
Systems Engineer Trainee
Stratogent Technology Services
09.2021 - 10.2022
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Sir M Visvesveraya Institute of Technology
04.2001 -
High School Diploma - Science
Presidency College
04.2001 -
Matriculation - ICSE
Presidency School
04.2001 -