Joel Palenchar
Pharmacy Technician
Elkhart,IN
Summary
Dynamic and results-oriented Pharmacy Technician with a proven track record at Kroger, adept in pharmaceutical calculations and workflow optimization. Excelled in customer service and team collaboration, significantly enhancing pharmacy efficiency and accuracy. Mentored new hires at Panera Bread, boosting productivity and staff development. Expert in confidentiality and HIPAA, with a keen attention to detail.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Kroger
10.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Performed data entry and completed proper paperwork.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Associate Trainer
Panera Bread
08.2017 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
Associate of Arts - Psychology
Southwestern Michigan College
Dowagiac, MI04-2027
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Pharmaceutical calculations
- Data entry
- Attention to detail
- Customer service
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Company CultureHealthcare benefitsWork from home optionCareer advancementTeam Building / Company RetreatsPaid time offWork-life balancePaid sick leaveTimeline
Pharmacy Technician
Kroger
10.2021 - Current
Associate Trainer
Panera Bread
08.2017 - 03.2019
Associate of Arts - Psychology
Southwestern Michigan College
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