Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOEMON JOHNSON

Solutions Architect
Pune

Summary

Dynamic Solutions Architect for SAP Concur and committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.

Determine solutions to business requirements in SAP Concur system and implementing them on a global level. „« Managed testing cycles, including test plan creation, development of scripts and coordination of user acceptance testing. „« Mapped current processes and offered recommendations for improvement.

Overview

10
10
years of professional experience

Work History

Solutions Architect- SAP Concur

UST Global
Pune
11.2021 - Current
  • Collaborated with upper management to drive strategy and implement new processes Within SAP Concur.
  • Implemented 4 Modules in SAP Concur - Request Module, Expense Module, Travel Module, Invoice Module.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs.
  • Working on Implementation Projects following the SAP Activate methodology.
    - Planning, Requirement Gathering, Design, Build, Testing, hyper care & Post production support
    * Deployment of SAP Concur Travel and Expense solution
    * S4 Hana / ECC Concur Implementations and integrations
    * HR systems - Concur integrations
    * Application management for on-cloud Concur Travel and Expense Solution.
    * Good hand-on experience and understanding / Knowledge on Integration of Concur to SAP ERP and Oracle Peoplesoft applications using Internal TFS Application. .
    * Training and mentoring the fellow team members and juniors on the SAP Concur solutions
    * Working closely with HR team on the hiring process for the fresh and experienced resources
    * Being an active member in the betterment of the CoE.
    * Working closely with management on RFPs, Solution Accelerators/

SAP Consultant- Concur

Mphasis
Pune
06.2020 - 11.2021
  • Environment Business Analysis; ERP Business Analysis; HCM-SuccessFactors Configuration; SAP Concur
  • Description: A carveout project by separating sister company from the parent company, assisted in data gathering and data transfer, System analyzation etc
  • Responsibilities: Implementing SAP Concur and Setup Service Model and Mentor Configuration team and Support team for Concur
  • Configured and customized SAP modules to align with client business processes.
  • Trained and mentored junior staff on SAP system operations and functionality.
  • Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
  • Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Perform advanced SAP Concur Configuration and train internal resources (Policies, Localization, Tax configuration,
  • Travel allowance, data loads, credit card interface with bank, write simple reports in Concur Intelligence)
  • Advanced SAP Concur Configuration (Expense, Request, Advance, Intelligence/Cognos, Travel, Web Services,
  • Imports and Extracts, Concur integration with other systems)
  • Design and Implement P-card and Travel card solution integrating ANZ Bank, SAP ECC in existing Concur setup
  • Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.
  • Applied widely accepted SAP best practices to SAP Concur Travel and Expense implementation, providing rapid onboarding.

Business Systems Analyst

Peniel Technology
Dubai
04.2018 - 11.2019
  • Environment Business Analysis; ERP Business Analysis; SAP Concur
  • Description: Managing the SAP concur Profile for Dubai Police and carving out their Different Location's in SAP Concur, Business
  • Systems analysis of their existing system and recommending Appropriate New technology and ERP suited for their needs supported in SAP Basis in server monitoring and helped in release and change management to team for Their
  • SAP client
  • Responsibilities: Engage with key Clients, internal and external, to understand the product and user requirements of the solutions we are creating all across the UK
  • Query tuning and Backend check in the issues related to the Payment configurations not going through to the vendors.
  • Setting up the forms and fields and reengineering the code on the backend by running a master data update in the system.
  • Interacted with clients to understand the requirements and delivering code fixes and enhancements within SLA s..
  • Identified needed business improvements and determined appropriate systems required to implement solutions.
  • Organized system operating procedures to strengthen controls.
  • Enhanced interfaces to promote better functionality for users.
  • Helped deploy system enhancements to improve field operations.
  • Improved systems with addition of new features and infrastructure.

Analyst

SAP Labs, SAP Concur
Bangalore
06.2015 - 03.2018
  • Implemented SAP Concur for 7clients and Supported as a functional consultant for 16 Clients
  • Supported VISA and
  • MasterCard in the Implementation of their Feeds in Concur
  • Hands on Experience with TS Prime and Prime 3 & 4 card Management System which are used by acquirers and issuers across the Globe
  • Involved in QA and UAT support
  • Responsibilities: Engage with key Clients, internal and external, to understand the product and user requirements of the solutions we are creating all across the UK
  • Query tuning and Backend check in the issues related to the Payment configurations not going through to the vendors.
  • Setting up the forms and fields and reengineering the code on the backend by running a master data update in the system.
  • Interacted with clients to understand the requirements and delivering code fixes and enhancements within SLA s..
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Generated reports detailing findings and recommendations.
  • Created and managed project plans, timelines and budgets.

Sr Associate

WNS Global services
Pune
11.2011 - 07.2014
  • Description: Travel and Fare filing in the system to understand and determine the Ticketing rates in the system, Understanding the Fare systems such as Amadeus and Sabre and Galileo, Working on system preparation
  • Responsibilities: Perform weekly conference calls on assigned sales and consults with various client contacts including plan sponsors, financial advisors, third party administrators, relationship/client service managers, regional sales director’s, prior providers, payroll vendors and various internal departments with respect to the timing of conversion, outstanding items, critical tasks, and overall project management Employee Data: Ensures inputs from client or sales coordinator are accurate
  • Reviews the Getting Started
  • Worksheet/Website (GSW) for accuracy and maintains confidentiality and security of client information
  • Audits the
  • GSW against the Pricing Addendum; manages any expectations or gaps
  • Audits the employee data, identifies any red flag / compliance issues (FLSA, etc.), communicate necessary changes to client
  • Responsible for the import of data into
  • EV4 and ensures compliance from an employer standpoint
  • Provide end user training including creating training material and training systems
  • 2
  • Organization WNS Global services, : Interacted with clients to understand the requirements and delivering code fixes and enhancements within SLA s
  • Taking remote access if in case the queries could not be able to resolve via email,
  • Handled this project as this client had escalated it to the higher management and it took just 3 days to apply the fix as this client is live across 35 countries with concur implemented in 35 and catering to 102 countries .
  • Responsibilities: Employee Data: Ensures inputs from client or sales coordinator are accurate
  • Reviews the Getting Started
  • Worksheet/Website (GSW) for accuracy and maintains confidentiality and security of client information
  • Audits the
  • GSW against the Pricing Addendum; manages any expectations or gaps
  • Audits the employee data, identifies any red flag / compliance issues (FLSA, etc.), communicate necessary changes to client
  • Responsible for the import of data into
  • EV4 and ensures compliance from an employer standpoint Provide end user training including creating training material and training systems.
  • Worked varied hours to meet seasonal and business needs.

Education

M.B.A - Information Management

Dr. D.Y. Patil College OfEngineering
06.2018

BCA - Computer And Information Sciences

D.Y.Patil ACS.
Pune
06.2016

12 - Electronics Technology

Fergusson Collega
Pune
07.2013

No Degree -

J.N.Petit Technical High School.
Pune
06.2011

Skills

  • Technical Competencies
  • Programming Language:
  • HCM-SuccessFactors Configuration, ERP Business Analysis, SAP Concur, Business Analysis, IBM Cognos
  • Tools: ITSM – Service Now, JIRA, Salesforce
  • Solution Architecture
  • Solution Design
  • Architectural Practices
  • Gather Project Requirements
  • Test and Optimize Systems
  • Customer Satisfaction

Timeline

Solutions Architect- SAP Concur

UST Global
11.2021 - Current

SAP Consultant- Concur

Mphasis
06.2020 - 11.2021

Business Systems Analyst

Peniel Technology
04.2018 - 11.2019

Analyst

SAP Labs, SAP Concur
06.2015 - 03.2018

Sr Associate

WNS Global services
11.2011 - 07.2014

M.B.A - Information Management

Dr. D.Y. Patil College OfEngineering

BCA - Computer And Information Sciences

D.Y.Patil ACS.

12 - Electronics Technology

Fergusson Collega

No Degree -

J.N.Petit Technical High School.

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JOEMON JOHNSONSolutions Architect