Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Languages
Timeline
Generic
Joeson J

Joeson J

Chennai

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Overview

9
9
years of professional experience

Work History

ASSISTANT MANAGER - QA & WAREHOUSE MANGEMENT

RENAULT INDIA PRIVATE LIMITED
Chennai
10.2020 - Current
  • Assisted in managing daily operations and team activities for smooth workflow.
  • Monitored inventory levels and ordered supplies to maintain adequate stock availability.
  • Implemented standard operating procedures to improve consistency across tasks.
  • Organized team meetings to discuss goals, challenges, and progress updates effectively.
  • Managed customer service inquiries and complaints in a timely manner.Thorough SCM Development activities including In-House and External Supplier Assessment, Logistics Process and Product Audits and developing Suppliers to desired level for SOP along with Production Ramp-Up in line with OEM Requirement along with Supplier Up-Gradation Programme along with Supplier Delivery and QA Performance and Rating
  • Logistics & Quality Protocols and Managing KPI Contracts and Periodic KPI Sharing with Customers and Relationship Mgmt. during serial life
  • Initiating a Customer Satisfaction Survey and completing the redressal via PDCA of the survey results, with the closing of all non-conformances until the chargeback process of the cost of NCs and target improvement.
  • Resolved customer inquiries and complaints with a focus on service quality.
  • In-House Logistics Process and Logistics QA Management
  • Managing 3PL Teams ( Chennai, Pune & Delhi )

PLANNING ENGINEER

DAIMLER INDIA COMMERCIAL VEHICLE LIMITED
Chennai
03.2019 - 07.2020
  • Supplier and In-house Projects Quality Assurance - BSVI 16T - Entire Vehicle Body Build, Issue Clearance of QFL1, QFL2 Points
  • Support Procurement Activities for Proto and Development - Creation of Purchase Requisition in SAP and support for PO activities for various Suppliers
  • Supplier Proto Activities Payment Process - Scrutinizing vendor bills and initiating the process of bill submission proceeding further to payment release
  • GRN Activity for the procured Material and Services
  • In-house Capacity Management of Entire Bus R&D, Service Level Agreement Documentation with Customers
  • Export MIS and Documentation Co-ordinator - Maintaining of Export Registers, Collection of Export documents (Tax invoice, Commercial Invoice, Packing list and Examination reports, Coordination & follow-up with allied functions for the Export Benefits realisation, Collection of Self-sealing documents as per Customs requirement, Record maintenance of Export documents as per Customs and GST Law, Downloading of eBRC from DGFT, Reconciliation on availment of input tax credit for regional office and area office

Warehouse Supervisor

AMALRAJ ELECTRICALS
Nagercoil
08.2018 - 03.2019
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
  • Trains, Motivates and leads store Team, Facilitates the annual performance review process for store team and provides regular feedback to team members
  • Manages all aspects of running the store, including volunteer and intern management, recruitment and training in partnership with Assistant Manager

GRADUATE ENGINEER TRAINEE

GENERAL ELECTRIC
Chennai
07.2017 - 08.2018
  • Assisting Manager on service-based projects.
  • Creation of Purchase Requisition in SAP
  • Creation of SO in SAP, Creation of Work order in Service max 17
  • Billing Activities and document submission in accordance with Customer PO placed by utility Customers for payment claim.
  • Time sheet management for vendor engineers and allotting test kit as and when required, Scrutinizing vendor bills and initiating the process of bill submission proceeding further to payment release.
  • Dispatch Process of Relay and materials to the Customers - Generation of E way bill to dispatch the materials to the Customers.
  • Handling delivery and dispatch of Materials using MM module in SAP.
  • Tracking payments as per the Terms of Payment ,Communicate with Customer to make the payment done via phone call or Email | Customers : ABB,SIEMENS,KPTCL,KPCL,NEEPCO,PGCIL etc., - Handled Customers (Government, State and Private Sector)

TRAINEE ENGINEER

TECNIMONT ICB
Gujarat
05.2016 - 05.2017
  • Assigning a technical team for looping activity at site, Handling Payments, receivables at the end of the Each Month
  • Assuring the Instruments and guide the technician to install proper instrument on site
  • Calibration of instruments, Assigning a team to Install E&I Instruments, Assigning Quality team to ensure that the instrument is installed properly, looped correctly and working proper condition - Reliance Industries - ROGC Project

Education

Electrical And Electronics Engineering -

St. Xavier's Catholic College Of Engineering
Nāgercoil
04.2016

Skills

  • Good team player
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Ability to multitask
  • SAP (MM Module)
  • Microsoft Excel
  • Inventory management
  • Standard operating procedures
  • Logistics management
  • Quality assurance
  • Customer service
  • Team leadership

Personal Information

  • Date of Birth: 10/31/94
  • Nationality: Indian

Accomplishments

  • Most Impressive Person (MIP) Award in AILN Global Customer Satisfaction Survey (2021, 2022) - by 3 Customers - Renault Brazil, Renault Turkey and DFM (it is an External Company)
  • AILN Chennai new warehouse task work force Team - For outstanding contribution and management of SOP of new ILN Chennai warehouse
  • Certificate of Appreciation - Providing strong support to Brazil & China during ramp-up challenges
  • Charge Back/Cost of NCs from Supplier Recovery in the last 1 Year after Joining = 200K Euro
  • Chennai AILN Gemba Layout managed with a fixed cost space reduction of 20K Sq. Ft (37%)

Languages

Tamil
Native
Native
English
Proficient (C2)
C2
Hindi
Beginner
A1

Timeline

ASSISTANT MANAGER - QA & WAREHOUSE MANGEMENT

RENAULT INDIA PRIVATE LIMITED
10.2020 - Current

PLANNING ENGINEER

DAIMLER INDIA COMMERCIAL VEHICLE LIMITED
03.2019 - 07.2020

Warehouse Supervisor

AMALRAJ ELECTRICALS
08.2018 - 03.2019

GRADUATE ENGINEER TRAINEE

GENERAL ELECTRIC
07.2017 - 08.2018

TRAINEE ENGINEER

TECNIMONT ICB
05.2016 - 05.2017

Electrical And Electronics Engineering -

St. Xavier's Catholic College Of Engineering

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