JOHN BROADEN JR
Fort Wayne
Summary
Results-driven Sales and Finance professional with over 8 years of experience at Don Ayres Honda and a Bachelor of Science in Business Management. Proven ability to leverage extensive industry knowledge and skills gained through hands-on experience, comprehensive sales training, and academic achievements to excel as a Senior Solution Sales Executive. Committed to upholding company core values while delivering exceptional customer experiences and fostering a collaborative environment that empowers teammates to achieve organizational objectives. Eager to contribute strategic insights and innovative solutions that drive growth and enhance client satisfaction.
Overview
8
8
years of professional experience
Work History
Senior Finance Manager
Don Ayres Honda
Fort Wayne, IN
11.2022 - Current
- Managed finance and insurance processes to improve customer satisfaction and retention.
- Developed and implemented training programs for sales staff on F&I products and compliance regulations.
- Conducted detailed assessments of customer needs to recommend appropriate financing options.
- Streamlined documentation processes, ensuring compliance with state and federal regulations.
- Collaborated with sales teams to integrate F&I product presentations into the overall sales process.
- Monitored performance metrics to identify areas for improvement in F&I operations.
- Generated over $5 million of dealership profitability through the successful sale of finance and insurance products.
Senior Sales Consultant
Don Ayres Honda
Fort Wayne, IN
06.2018 - 11.2022
- Multiple 'Top Dog' awards for consistent high performance on a monthly basis
- Trained, coached and mentored new staff and teammates to ensure smooth adoption of new programs
- Applied Don Ayres 'Core Values' to everyday practices to improve the work environment and assist in creating a world class experience to all customers
- Researched the competitive advantages of our products and strategically sell against the competition
- Gathered personal customer information as apart of the loan process in order to earn the customer's business verses financing with an outside bank, thus generating more profit and growth for the dealership.
- Generated over 140 leads a month and located opportunities for market expansion and business growth.
- Cold called potential customers to generate leads
Education
Bachelor Of Science (B.S.) - Business Management
Indiana Tech
Fort Wayne, IN05-2016
Skills
- Client Relations & Customer Service
- Strategic Negotiation
- Organization skills
- Team Leadership
- Lease / Finance Consulting
- Strong Written & Verbal Communication
- High Level of Product Knowledge
- Active Listening / Critical Thinking
- Computer Proficiency and Microsoft Office
- Teamwork and Collaboration
Timeline
Senior Finance Manager
Don Ayres Honda
11.2022 - Current
Senior Sales Consultant
Don Ayres Honda
06.2018 - 11.2022
Bachelor Of Science (B.S.) - Business Management
Indiana Tech