Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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John Chaney

Evansville

Summary

Experienced professional with a strong background in customer service and team collaboration at AT&T Mobility. Proven track record in resolving complex issues and enhancing service delivery efficiency. Skilled in cash handling and inventory management, with a focus on staff training and development. Known for adaptability, strong work ethic, and ability to work effectively without supervision.

Overview

17
17
years of professional experience

Work History

Mobility sales and Service expert

AT&T Mobility
Evansville
04.2025 - Current
  • Managed inbound customer inquiries to ensure accurate information delivery.
  • Documented customer interactions using company-specific software for record-keeping.
  • Resolved customer complaints by providing effective solutions and support.
  • Collaborated with team members to improve service delivery and efficiency.
  • Maintained knowledge of products and services to assist customers effectively.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Maintained high levels of professionalism while interacting with customers via phone or email.

Sales Manager

Rivercity pawn
Evansville
12.2012 - 12.2024
  • Managed daily operations of high-traffic pawn shop environment.
  • Trained and supervised staff on customer service and sales techniques.
  • Assessed item value using industry standards and market trends.
  • Maintained accurate inventory records using point-of-sale systems.
  • Ensured compliance with local regulations and company policies.
  • Supervised daily operations of the pawn shop, including customer service, cash handling and merchandise display.

Warehouse Operator

Allied Building Products
Evansville
07.2011 - 12.2012
  • Operated forklifts to move materials efficiently within the warehouse.
  • Managed inventory levels using warehouse management systems for accuracy.
  • Inspected incoming shipments for quality and compliance with specifications.
  • Collaborated with team members to maintain a clean and safe work environment.
  • Loaded and unloaded trucks, ensuring timely processing of goods.
  • Monitored equipment performance, reporting issues for prompt repairs.
  • Utilized scanners and RF devices for tracking purposes.

Fishing Supervisor

Gander Mountain Company
Evansville
01.2009 - 06.2011
  • Supervised daily fishing operations and ensured compliance with safety protocols.
  • Trained and mentored team members on fishing techniques and equipment usage.
  • Monitored inventory levels of fishing gear and supplies for effective management.
  • Participated in public outreach events focused on educating people about sustainable fisheries management practices.
  • Supervised daily sales operations and ensured team adherence to company policies.
  • Trained new staff on sales techniques and product knowledge for optimal performance.

Education

GED -

Kansas State High School
Coffeyville, KS
02-1993

Skills

  • Customer service and relations
  • Team collaboration
  • Cash handling and inventory management
  • Sales techniques and compliance assessment
  • Equipment maintenance and repair
  • Problem solving and decision-making
  • Forklift operation
  • Effective communication skills
  • Staff training and development
  • Time management and organization
  • Attention to detail
  • Data management and analysis
  • Planning and research
  • Networking and relationship building
  • Basic math skills
  • Multitasking abilities
  • Clerical support

Affiliations

  • Love the outdoors, fishing, hunting, camping or just going for rides on a dirt road. Love spending time with my family and good friends.

References

References available upon request.

Timeline

Mobility sales and Service expert

AT&T Mobility
04.2025 - Current

Sales Manager

Rivercity pawn
12.2012 - 12.2024

Warehouse Operator

Allied Building Products
07.2011 - 12.2012

Fishing Supervisor

Gander Mountain Company
01.2009 - 06.2011

GED -

Kansas State High School

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John Chaney