JOHN CHARLES
Chennai
Summary
Senior AR Analyst with 5.5+ years of experience in Accounts Receivable, Revenue Cycle Management (RCM), medical billing, collections, denial management, payment posting, appeals and correspondence, billing and coding, insurance follow-up, and AR analysis. Experienced in managing healthcare accounts, resolving payment discrepancies, reviewing EOBs and ERAs, analyzing AR aging, and supporting process improvements. Implemented a new billing system that resulted in a 20% decrease in invoicing errors. Strong analytical, communication, problem-solving, client relationship, and Microsoft Excel skills.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Senior AR Analyst
Digiclarity Global Solutions
Chennai, Tamil Nadu
01.2026 - 08.2026
- Managed and analyzed accounts receivable data to identify trends and support strategic financial decisions.
- Performed financial analysis and contributed to project management activities supporting business growth.
- Reviewed AR performance and used analytical insights to support process and operational improvements.
Senior AR Caller
Med Expert Billing and Consulting
Chennai, Tamil Nadu
12.2023 - 12.2025
- Managed patient accounts and insurance claims for medical billing operations.
- Conducted timely follow-up on outstanding payments and worked to resolve billing discrepancies and issues.
- Utilized electronic billing systems to support accurate and timely billing processes.
- Maintained detailed records of billing activities and account follow-up.
- Liaised with healthcare providers and insurance companies to resolve billing and payment issues.
Senior AR Caller
Q-way Technologies
Chennai, Tamil Nadu
06.2022 - 11.2023
- Managed accounts receivable activities for multiple healthcare clients in a high-volume environment.
- Followed up on outstanding payments and resolved billing disputes to support timely collections.
- Handled high-volume client calls and emails while maintaining professional customer service.
- Maintained detailed records of client interactions, account status, and collection activity.
- Collaborated with team members to optimize processes and improve operational efficiency.
- Met or exceeded monthly collection and productivity targets.
AR Caller
Apexon
Chennai, Tamil Nadu
10.2020 - 05.2022
- Managed accounts receivable activities for multiple clients, including billing and collections.
- Followed up on outstanding balances and resolved payment discrepancies.
- Maintained accurate AR records and account information.
- Built strong client relationships through effective communication and payment follow-up.
- Negotiated payment terms and supported timely resolution of outstanding accounts.
Education
Bachelor of Commerce -
Manonmaniam Sundaranar University
Tirunelveli, India01-2022
Higher Secondary School -
Govt. A.D.W. Boys High School
Chennai, India01-2015
Secondary School Leaving Certificate -
Don Bosco Matriculation School
Chennai, India01-2012
Skills
- Accounts Receivable (AR)
- Revenue Cycle Management (RCM)
- Medical Billing
- Collections
- Denial Management
- Payment Posting
- Appeals & Correspondence
- Billing & Coding
- Insurance Follow-up
- AR Aging
- EOB & ERA Review
- Payment Discrepancy Resolution
- Billing Disputes
- Client Communication
- Microsoft Excel
- Financial Analysis
- Process Improvement
- Project Management
Languages
English
Upper Intermediate
B2
Tamil
Upper Intermediate
B2
Accomplishments
- Implemented a new billing system that resulted in a 20% decrease in invoicing errors
Timeline
Senior AR Analyst
Digiclarity Global Solutions
01.2026 - 08.2026
Senior AR Caller
Med Expert Billing and Consulting
12.2023 - 12.2025
Senior AR Caller
Q-way Technologies
06.2022 - 11.2023
AR Caller
Apexon
10.2020 - 05.2022
Bachelor of Commerce -
Manonmaniam Sundaranar University
Higher Secondary School -
Govt. A.D.W. Boys High School
Secondary School Leaving Certificate -
Don Bosco Matriculation School