John Deleon
Fort Wayne
Summary
I am a very eager and A fast learner, I have worked several different positions throughout my whole career, I am currently certified through the state chemist to apply herbicides and pesticides, also carry a valid liquor license as well as being serve safe certified.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Pulvers
02.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Coordinator
Kapps lawn care
02.2023 - 12.2024
- Maintained an up-to-date database of prospective clients and their contact information.
- Generated leads through cold calling, networking, referrals and other methods.
- Monitored competitors' activities to stay ahead of the competition.
- Performed follow-up calls with customers after each sale was completed.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
- Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Cook Supervisor
Lutheran Life Villages
05.2022 - 10.2022
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
- Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
- Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
- Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Cook/Food Runner
Parkview Regional Medical Center
10.2021 - 08.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Service Coordinator
Sweetwater Academy of Music
01.2017 - 08.2022
- Coordinated service schedules and appointments with clients.
- Provided customer service to ensure client satisfaction.
- Maintained accurate records of services provided for each client.
- Ensured compliance with all relevant regulations pertaining to service operations.
- Identified methods to improve customer experiences, meeting or exceeding expectations.
- Followed up with technicians and managers to receive and communicate status updates.
- Communicated with customers upon service completion to answer final questions and determine level of customer satisfaction.
- Confirmed completed or closed work order by reviewing notes and following up on pending items.
General Manager
Mitchells Sports Bar
03.2014 - 12.2016
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Education
High School Diploma -
Carroll High School
06.1994
Skills
- Coaching Skills
- Sales Reporting
- Customer Communication
- Proposal Development
- Issue Resolution
- Contract Preparation
- Account Management
- Safety Protocols
- Lead Generation
- Customer communication
- Strong multitasking
- Cooking
- Operations management
- Management
Education and Training
other
Certification
servsafe certified
Timeline
Bartender
Pulvers
02.2023 - Current
Sales Coordinator
Kapps lawn care
02.2023 - 12.2024
Cook Supervisor
Lutheran Life Villages
05.2022 - 10.2022
Cook/Food Runner
Parkview Regional Medical Center
10.2021 - 08.2022
Service Coordinator
Sweetwater Academy of Music
01.2017 - 08.2022
General Manager
Mitchells Sports Bar
03.2014 - 12.2016
High School Diploma -
Carroll High School
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