Summary
Overview
Work History
Education
Skills
Timeline
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Alex Duley

Waynetown,Indiana

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Forklift Operator

Penguin Random House
09.2018 - Current
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.

Activities Assistant

Ben Hur Health and Rehabilitation
01.2018 - 09.2018
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
  • Communicated with family members and other caregivers to provide updates on well-being and care of residents.
  • Demonstrated flexibility and adaptability when faced with unforeseen circumstances or changes to scheduled programming, ensuring a consistently enjoyable experience for residents.

Collection Specialist

Crawfordsville CCB Inc.
01.2017 - 01.2018
  • Provided exceptional customer service while resolving disputes, resulting in improved customer satisfaction ratings for the department.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Negotiated payment plans with customers, prioritizing account resolution and maintaining professionalism throughout interactions.
  • Maintained high volume of calls and met demands of busy and productive group.

CNA

Ben Hur Health and Rehabilitation
05.2016 - 01.2017
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

High School Diploma -

Southmont High School
Crawfordsville
05-2016

Skills

  • Teamwork and collaboration
  • Inventory counts
  • Efficient data entry
  • Verbal and written communication
  • Assertiveness
  • Data entry proficiency
  • Pleasant telephone demeanor
  • Organizational skills
  • Time management
  • Attention to detail
  • Maintaining confidentiality

Timeline

Forklift Operator

Penguin Random House
09.2018 - Current

Activities Assistant

Ben Hur Health and Rehabilitation
01.2018 - 09.2018

Collection Specialist

Crawfordsville CCB Inc.
01.2017 - 01.2018

CNA

Ben Hur Health and Rehabilitation
05.2016 - 01.2017

High School Diploma -

Southmont High School

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Alex Duley