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Hi, I’m
JOHN FRANCIS
DEPARTMENT MANGER
Raichur
Summary
Dynamic Department Manager with over 8 years of hands-on experience in retail operations, recognized for exceptional time management skills and the ability to effectively multitask within tight deadlines. Expertise in budgeting, inventory management, and merchandising drives a disciplined approach to achieving sales targets while ensuring seamless operation of the Fashion department. Results-oriented professional dedicated to fostering a high-performance team environment and enhancing customer satisfaction through strategic initiatives. Committed to continuous improvement and operational excellence, consistently delivering outstanding results in a fast-paced retail setting.
Overview
9
years of professional experience
5
Languages
Work History
Reliance Retail
Department Manager
03.2022 - Current
Job overview
- 3 years, 6 months worked as a fashion (Appareal ) Department manager
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Launched quality assurance practices for each phase of development
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Future Retail Limited, Fashion @Big Bazaar, MG Road Attavar Mangalore
Associate And Team Leader
01.2017 - 02.2022
Job overview
- Experience: 5 year 2 months
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
- Established clear performance expectations for staff members which led to increased accountability.
- Implemented customer feedback mechanisms, leading to significant improvements in product offerings and service quality.
- Facilitated team meetings to ensure alignment with organizational goals and to foster open communication.
- Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Education
KSEDC CAMPUSBengaluru
Bachelor of Commerce from Accounting
04.2001
Cristha Jyothi High SchoolMudgal
. from SSLC
04.2001
KSEDC CAMPUS Bengaluru, India
Commerce from Accounting
04.2001
Skills
Team management
Interests
DECLARATION
I hereby declare that the information Furnished above is true to the best of my knowledge.
Timeline
Department Manager
Reliance Retail
03.2022 - Current
Associate And Team Leader
Future Retail Limited, Fashion @Big Bazaar, MG Road Attavar Mangalore
01.2017 - 02.2022
KSEDC CAMPUS
Bachelor of Commerce from Accounting
04.2001
Cristha Jyothi High School
. from SSLC
04.2001
KSEDC CAMPUS
Commerce from Accounting
04.2001