Business Analyst with 2 years of experience at Mindsprint, transitioning from a .NET Engineer role. Demonstrated expertise in business analysis, product development, and customer support. Adept at identifying business needs, crafting solutions, and communicating with development teams to ensure successful implementation. Certified Product Owner and Salesforce Custom App Builder with a strong foundation in data analysis, user experience, and market research. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Requirements Analysis
Product Management
Data Analysis & Reporting
Stakeholder Management
Functional Specifications
Software development life cycle
User Acceptance Testing (UAT)
Salesforce Custom App Development
Project Management Tools (eg, JIRA, Trello, Figma)
Microsoft Office Suite (Excel, Word, PowerPoint)
Power BI