John Herron
MUNCIE
Summary
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about retail procedures. Customer-focused individual with a passion for delivering exceptional service.
Overview
27
27
years of professional experience
Work History
Shipping and Receiving Clerk
Element Resources
Muncie
03.2012 - 05.2026
- Processed incoming shipments and verified contents against purchase orders.
- Maintained accurate inventory records using warehouse management software.
- Coordinated the loading and unloading of freight with shipping carriers.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Managed hazardous material documentation requirements when preparing orders for shipment.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Researched discrepancies between physical count of items versus inventory system reports.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Sales Manager
Moorhead Communications dba TCC
Marion
10.2008 - 02.2012
- Led sales team to achieve monthly revenue targets through strategic planning.
- Trained and mentored sales representatives on product knowledge and sales techniques.
- Managed inventory levels to ensure product availability for customer demands and sales objectives.
- Conducted regular performance reviews to assess team progress and set improvement goals.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Resolved customer complaints regarding sales and service.
Store Manager
Tractor Supply Company
Marion
07.1999 - 05.2006
- Managed daily operations of store to ensure efficient workflows.
- Oversaw inventory management to ensure product availability.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Supervised staff to maintain high levels of customer service.
- Established customer service standards and monitored staff compliance.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Developed staff schedules to optimize coverage and productivity.
- Recruited, trained and supervised new employees.
- Delegated work to staff, setting priorities and goals.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed daily banking activities such as deposits and withdrawals.
- Maintained accurate records of employee performance reviews.
- Organized promotional events to increase product awareness.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Education
Delta High School
MUNCIE, IndianaSkills
- Inventory management
- Hazardous materials handling
- Forklift operation
- Attention to detail
- Relationship building
Timeline
Shipping and Receiving Clerk
Element Resources
03.2012 - 05.2026
Sales Manager
Moorhead Communications dba TCC
10.2008 - 02.2012
Store Manager
Tractor Supply Company
07.1999 - 05.2006
Delta High School