Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Lane

Zionsville

Summary

Dynamic Mortgage Manager with a proven track record at Hometown Lenders, excelling in loan structuring and pipeline management. Expert in residential mortgage lending regulations, I enhanced operational efficiency and mentored junior staff, driving significant improvements in loan processing times and customer satisfaction. Committed to delivering exceptional service and fostering strong client relationships.

Overview

6
6
years of professional experience

Work History

Mortgage Loan Originator

State Bank
11.2022 - Current
  • Guided clients through mortgage application process, ensuring clear communication of requirements and timelines.
  • Evaluated credit histories and financial backgrounds to determine loan eligibility and suitability.
  • Collaborated with internal teams to streamline processing procedures, enhancing operational efficiency.
  • Conducted in-depth market research to identify competitive lending products and improve service offerings.
  • Developed strong relationships with real estate agents to generate new business opportunities and referrals.
  • Assisted clients in understanding loan options, fostering informed decision-making throughout the process.
  • Monitored loan applications from submission to closing, maintaining compliance with regulatory standards.
  • Trained junior staff on best practices for mortgage origination, promoting consistency and quality in service delivery.
  • Worked with underwriters to fix application problems and resolve issues.
  • Collaborated with underwriters, processors, and other team members to resolve issues, ensuring smooth transactions for all parties involved.
  • Analyzed applicant financial data to determine eligibility for various loan products, tailoring recommendations based on individual needs.
  • Maintained up-to-date knowledge of industry regulations, changes, and trends to provide accurate advice to clients.
  • Increased loan application approvals by efficiently processing and reviewing documents for accuracy and compliance.
  • Contributed towards achieving branch sales targets through consistent performance in meeting personal goals as well as supporting team members when needed.
  • Provided exceptional customer service throughout the entire loan process from initial consultation to closing day.

Mortgage Loan Officer

CCM
10.2020 - 11.2022
  • Evaluated client financial profiles to determine mortgage eligibility and suitable loan products.
  • Assisted clients in completing mortgage applications, ensuring accuracy and compliance with federal regulations.
  • Collaborated with real estate agents and underwriters to facilitate smooth loan processing and closing procedures.
  • Analyzed credit reports and financial statements to assess risk and recommend appropriate lending solutions.

Mortgage Manager

Hometown Lenders
04.2019 - 10.2020
  • Led mortgage origination processes, ensuring compliance with regulatory standards and company policies.
  • Mentored junior team members, fostering professional development and enhancing overall team performance.
  • Implemented process improvements that streamlined mortgage application workflows and reduced turnaround times.
  • Collaborated with cross-functional teams to develop strategic initiatives aimed at increasing loan volume and customer satisfaction.

Education

Bachelor of Science - Public Management

Indiana University, Bloomington
Bloomington, IN
06-2021

Skills

  • Loan structuring
  • Pipeline management
  • Underwriting guidelines
  • Residential mortgage lending regulations

Timeline

Mortgage Loan Originator

State Bank
11.2022 - Current

Mortgage Loan Officer

CCM
10.2020 - 11.2022

Mortgage Manager

Hometown Lenders
04.2019 - 10.2020

Bachelor of Science - Public Management

Indiana University, Bloomington

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John Lane