John Massa
South Bend,IN
Summary
Safety-oriented Maintenance Technician with extensive experience in diagnosing mechanical issues and implementing preventive maintenance strategies. Proven ability to enhance service quality and train junior staff, ensuring optimal performance in all operational aspects.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Maintenance Technician
SLM Management
11.2018 - Current
- Conducted property management for over 10 business locations and various rental properties.
- Conducted preventive maintenance on HVAC systems, ensuring optimal performance and compliance with safety standards.
- Diagnosed and repaired electrical, plumbing, and mechanical issues to minimize operational downtime.
- Collaborated with team members to implement process improvements, enhancing workflow efficiency and service quality.
- Trained junior technicians on best practices for equipment maintenance and safety protocols, fostering skill development.
- Oversaw scheduling of routine inspections and repairs, prioritizing tasks based on urgency and operational needs.
- Operated varied hand and power tools to complete repairs.
Used Car Sales Manager
SLM Management
06.2006 - 11.2018
- Oversaw daily operations of used car lot, ensuring compliance with industry regulations and company policies.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Created a positive work environment that fostered teamwork, productivity, and employee retention.
Education
No Degree - Business
Indiana University, South Bend
South Bend, INSkills
- Preventive maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Power tools proficiency
- Heavy machinery experience
- Safety-oriented mindset
Certification
- Certified Renovator, Greentree Environmental Services, Inc.
Timeline
Maintenance Technician
SLM Management
11.2018 - Current
Used Car Sales Manager
SLM Management
06.2006 - 11.2018
No Degree - Business
Indiana University, South Bend