John McCaskill
Mishawaka
Summary
Results-oriented with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
36
36
years of professional experience
Work History
Retail Sales Representative
PepsiCo/Frito Lay
10.2021 - Current
- Generated brand awareness and positive product impressions to increase sales.
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales by offering advice on purchases and promoting additional products.
Lottery Sales Representative
IGT Indiana
12.2014 - 10.2021
- Managed customer accounts to secure customer satisfaction.
- Developed and maintained comprehensive understanding of products, services.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Scan Based Auditor
Nestle Foods
05.2013 - 12.2014
- Tracked customer register sales to align with in house inventories
Retail Merchandising Supervisor
Kraft/Nabisco
02.1999 - 03.2013
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
Coca Cola South Bend
Coca Cola Bottling
01.1988 - 02.1999
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
Education
Charlestown Senior High School
Charlestown, IN1981
Timeline
Retail Sales Representative
PepsiCo/Frito Lay
10.2021 - Current
Lottery Sales Representative
IGT Indiana
12.2014 - 10.2021
Scan Based Auditor
Nestle Foods
05.2013 - 12.2014
Retail Merchandising Supervisor
Kraft/Nabisco
02.1999 - 03.2013
Coca Cola South Bend
Coca Cola Bottling
01.1988 - 02.1999
Charlestown Senior High School
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