- Tech enthusiast, passionate about exploring the latest advancements and innovations
John McLaughlin
Noblesville
Summary
Efficient Advanced Repair Agent providing professional and timely support for Windows and Mac operating systems. Adept at troubleshooting various hardware and software problems. Skilled in computer assembling and maintenance. Versatile and diligent to learn new tasks quickly.
Overview
3
3
years of professional experience
Work History
Advanced Repair Agent
Best Buy, Geek Squad
11.2023 - Current
- Performed regular upgrades to update systems and improve operability.
- Replacing various iPhone parts within a timely manner.
- Assembled, maintained, and repaired system hardware.
- Provided clients with troubleshooting, repair and support.
- Conducted diagnostic procedures to determine root cause of the clients problems and provide accurate repair recommendations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
CIA Senior
Best Buy, Geek Squad
02.2023 - 11.2023
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Learned and adapted quickly to new technology and software applications.
Counter Agent
Best Buy, Geek Squad
11.2021 - 02.2023
- Greeted clients upon arrival, offered assistance, and answered questions to best suit their needs.
- Inspected and tested products for proper operation.
- Proficient in providing technical support and troubleshooting services to clients for various technology devices and systems.
Education
High School Diploma -
Noblesville High School
Noblesville, IN05-2017
Skills
- Mobile device support
- Software repair
- System testing
- Computer system maintenance
- Computer system repair
- Hardware replacement
- Client management
- Hardware diagnostics
- Task prioritization and multitasking
Interests
Timeline
Advanced Repair Agent
Best Buy, Geek Squad
11.2023 - Current
CIA Senior
Best Buy, Geek Squad
02.2023 - 11.2023
Counter Agent
Best Buy, Geek Squad
11.2021 - 02.2023
High School Diploma -
Noblesville High School
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