John Paul

• Scrum Team Leadership: Managed Scrum teams with a focus on technical use cases across all project phases.
• Technical Expertise: Possess hands-on experience in developing and delivering cloud-native applications.
• Strategic Planning: Defined product architecture and communicated software design strategies to senior leadership and external partners across various locations.
• Requirements Management: Analyzed specifications, created functional designs, and developed plans in collaboration with product management.
• Stakeholder Communication: Confidently communicated requirements with stakeholders, partner teams, and customers, fostering collaboration.
• Team Building: Encouraged team collaboration and motivated individuals through positive reinforcement and technical recognition.
• Process Improvement: Produced detailed engineering plans, processes, and procedures for operational efficiency.

Skills: Solution Architecture, SAP BTP, CAP Framework, Spring Boot, SAP Fiori, CDS (Core Data Services), Cloud-Native Architecture, Secure Development, Continuous Integration and Continuous Delivery (CI/CD), Stakeholder Management, Agile Development.

• Module Development: Designed and developed various modules for SAP Intelligent Product Recommendation application.
• Security and Performance Collaboration: Collaborated with stakeholders to address security requirements and optimize application performance.
• Security Knowledge Sharing: Mentored team members on understanding and implementing security best practices.
• Development Leadership: Provided guidance to developers through BLI delivery and code reviews.
• Integration Ownership: Owned integration of SAP Intelligent Product Recommendation with Sales Cloud and Commerce Cloud.
• Authorization Management: Designed and implemented authorization and role collection functionalities.

Skills:Solution Architecture, SAP BTP, CAP Framework, Spring Boot, SAP Fiori, CDS (Core Data Services), Cloud-Native Architecture, Secure Development, Continuous Integration and Continuous Delivery (CI/CD), Stakeholder Management, Agile Development.

• SaaS Transformation Leader: Led the implementation of SAP BRIM as part of a successful SaaS transformation initiative.
• Pricing Innovation: Developed a custom framework for pricing simulations and facilitated data access for other systems through an OData API.
• SAP SOM Expertise: Managed the development of key SAP Subscription Order Management (SOM) objects, including provider orders and contracts.
• Global Team Leadership: Guided and mentored a global team of developers in the creation and implementation of RICEF components using ABAP.
• Knowledge Transfer: Trained a team of developers on the latest ABAP technologies, ensuring their continuous skill development.
• Effective Stakeholder Management: Fostered strong relationships with stakeholders and managed expectations throughout projects.
• Technology Advocacy: Evaluated emerging technologies, communicated their potential to management, and championed their adoption within the team.

Skills: SAP ABAP, SAP S/4 HANA, SAP CC, SAP SOM(CRM), Microservices, Odata.

• SAP CRM Support Engineer: Provided technical support for NetApp's service operations within the SAP CRM system.
• Integration Specialist: Ensured seamless integration between SAP CRM and third-party systems through XI/PI (Exchange Infrastructure/Process Integration) interfaces.
• Problem-Solving and Root Cause Analysis: Analyzed customer incidents, identified root causes, and provided guidance for development team remediation.
• System Optimization: Refactored and redesigned outdated SAP CRM implementations to enhance efficiency and performance.

Skills: SAP CRM, SAP ABAP.

SAP CRM Implementation: Led the implementation of SAP CRM for the SAP IT team, focusing on:

• Opportunity and Quote Management: Streamlined the process for capturing, tracking, and managing sales opportunities and quotes.
• Automated Deal Approval Process: Established a robust and efficient deal approval workflow within SAP CRM.
• Sales Planning Optimization: Enhanced sales planning capabilities by leveraging SAP CRM functionalities.

Skills: SAP CRM, CRM WEBUI, GENIL/BOL, ABAP

SAP CRM Mortgage Processing Solution:

• Designed and implemented an SAP CRM solution for account origination and the entire mortgage process, utilizing the service scenario functionality.
• Automated mortgage approval workflows using SAP Post Processing Framework (PPF).
• Maintained code quality and ensured adherence to best practices as a Subject Matter Expert (SME).
• Optimized existing SAP CRM implementation to enhance overall performance.

Skills: SAP CRM, SAP ABAP, SAP WEbUI

• SAP CRM and Outlook Integration: Implemented maiConnect, an integration product, to facilitate data synchronization between SAP CRM and Outlook, utilizing Exchange Push Notifications for real-time updates.
• Heavy Machinery Industry Solution: Designed and built a comprehensive service operations solution using SAP CRM Sales and Service modules, tailored to the specific needs of a heavy machinery industry client.
• Retail Loyalty Management: Implemented SAP Loyalty Management within the SAP CRM system for a retail customer, enhancing customer engagement and retention.
• Manufacturing Industry Marketing & Promotions: Implemented SAP CRM Marketing and Trade Promotions modules for a manufacturing company, optimizing their marketing and promotional strategies.

Skills: SAP CRM (Sales,Service,Marketing), SAP ABAP, Agile Development