John Smith
Bloomington,IN
Summary
Experienced, hardworking, and innovative Radiation Oncology professional with strong leadership, process development, communication, and training skills
Overview
33
33
years of professional experience
Work History
Sr. Clinical Implementation Consultant
Siemens Healthineers, Varian Division
03.2023 - Current
- Led several workflow improvement projects for existing and new customers
- Currently serving as the lead Sr. Clinical Implementation Consultant on a 20 site Consolidation and Expansion workflow improvement project that includes eleven ARIA upgrades, transitioning nine sites from MOSAIQ to ARIA, and moving from on prem to full-scale Infinity Cloud
- Maintain clear documentation of project progress, ensuring transparency among all stakeholders throughout the implementation process.
- Manage project risks effectively, establishing contingency plans and proactive issue resolution strategies to minimize disruptions during implementation.
- Provide exceptional remote support to clients during off-site implementations, ensuring minimal downtime during critical transitions.
Professional Services Specialist
Elekta
10.2020 - 03.2023
- Created an OIS utilization Assessment tool used by the Sales and Applications teams to better assess and document a customer's OIS utilization and workflow.
- Designed new MOSAIQ SaaS package standard workflows that include SmartClinic, MOSAIQ Voice, and MOSAIQ Oncology Analytics
- Redefined and aligned how Elekta quotes, manages, documents and trains its Process Engineering projects across all regions
- Developed and implemented a Process Engineering training program for Applications Specialists, Project Managers, and Sales for regions outside of the Americas and Europe. This led to the service being successfully implemented in two new regions and supported entirely by regional resources
- Configured Elekta's new comprehensive MOSAIQ SaaS Workflow Production Database
- Created five new consulting services packages which included defining the implementation processes and Statements of Work.
Clinical Applications Specialist
Elekta
02.2015 - 10.2020
- Led and executed comprehensive Process Engineering projects for existing and new customers that included a current state workflow evaluation, future state workflow design, database configuration, customized training plan, implementation, and go-live support
- Served as the lead Clinical Applications Specialist for what was at the time Elekta’s largest Process Engineering project that included ten centers, two of which were joint ventures, spread out across four regions. Successfully designed and implemented workflows that allowed for seamless communication between the customer’s HIS (Epic) and MOSAIQ while mitigating challenges introduced by multiple database merges, requests by the customer to reduce project hours, and the lack of an engaged customer Change Management team
- Developing a MOSAIQ/EPIC “playbook” that includes clinical workflows, a dedicated ESI Statement of Work, and a breakdown of the seven Elekta recommended interface workflows. This led to the creation of a more streamlined method of identifying the customer’s ESI needs and quoting accordingly
- Co-developed and led a MOSAIQ/EPIC interface workflow webinar for domestic and international Elekta customers
- Provided professional applications assistance and supported Marketing and Sales activities at potential new customer presentations, conferences, and seminars
Director, Operational Development
ProCure Treatment Centers
10.2009 - 10.2013
- Provided support to the ProCure network leadership teams with the formulation, implementation, and oversight of all clinical and clinical support services (Radiation Therapy, Clinical Nursing, Intake Nursing, Financial Intake/Billing, Facilities and Patient Services/Concierge)
- Developed and documented the overall workflow for new proton centers via Value Stream Mapping
- Developed end-to-end testing tools and scripts for new proton centers to ensure the clinical systems were properly installed and functional
- Reduced pediatric CSI treatment times from two hours to 40 minutes by utilizing Lean Six Sigma methods to identify workflow deficiencies and discrepancies across the ProCure network
- Utilized Lean Six Sigma tools to determine staffing models and to ensure best practices were being followed. This led to the creation of a mid-day shift, adding Radiation Therapy Assistants, and better utilization of professional resources
- Reduced the time from first patient contact to treatment by 60% by eliminating bottlenecks and non-value-added steps from the process
- Created a comprehensive onboarding/training program for our partner physicians
Director, Radiation Therapy Technology & Training
ProCure Treatment Centers
10.2007 - 09.2009
- Developed and executed proton therapy training protocols (didactic, lab, LMS) for a dedicated proton therapy training and development center which included lesson planning, defining course objectives, and measuring outcomes
- Developed industry’s only college-accredited Proton Therapy Specialist Certificate Program
- Served as an adjunct instructor for the Ivy Tech College Radiation Therapy program where I taught Radiation Safety, Introduction to Radiation Therapy, Radiation Biology, Radiation QA, Anatomy and Physiology, CT Treatment Planning Lab, and Proton Therapy Equipment/Process Lab
- Established best practice guidelines across the ProCure network
- Played a key role on a technology development team that included project managers, electrical and mechanical engineers, medical physicists, and physicians
- Served as primary or secondary proton therapy instructor for over 250 ProCure employees including radiation therapists, radiation therapy students, medical dosimetrists, medical physicists, radiation oncologists, nurses, and various clinical support staff
- Created a comprehensive training manual for radiation therapists entering the proton therapy field
Chief Radiation Therapist
Midwest Proton Radiotherapy Institute
04.2004 - 09.2007
- Managed all clinical aspects of the radiation therapy services for the third proton center to open in the US
- Responsible for employee selection and performance review, budget preparation, oversight of billing practices/regulations, technology evaluation and selection
- Created a comprehensive training program for new radiation therapists which became the foundation by which other department leads trained their staff
- Defined and documented several SOP’s including treatment chair utilization, pediatric anesthesia treatment, and dental lab setup for custom bite block fabrication
- Served as clinical instructor for Ivy Tech radiation therapy students
Senior Radiation Therapist
Bloomington Hospital and Health Systems
06.1994 - 03.2004
- Hired as the first registered radiation therapist in the Bloomington Hospital Health System
- Designed and implemented new workflows for isocentric simulation and treatment delivery
- Assisted the Chief Medical Physicist and Department Director in opening a new photon center which included equipment selection, policy and procedure documentation, and employee selection
- Played a key role in opening and managing a satellite photon center
Radiation Therapist
Memorial Hospital
08.1992 - 06.1994
Education
Mental Health Coach Certification - Mental Health Counseling
AACC
Forest, VA01.2021
Licensed Foster Parent - Foster Care Provider
The Villages
Bloomington, IN02.2016
Radiation Therapist - Therapeutic Radiation Oncology
Memorial Hospital School of Radiation Oncology
South Bend, IN08.1992
Radiologic Technologist - Diagnostic Radiography
Good Samaritan Hospital
Vincennes, IN06.1991
Advanced Emergency Medical Technician - Emergency Medical Technology
Vincennes University
Vincennes, IN06.1989
Skills
- User acceptance testing
- Software implementation
- Solution design
- Customer support
- Implementation management
- Training delivery
- Configuration management
- Stakeholder management
- Complex issue resolution
Patents
- Patient Gurney Having Configurable Registration Capabilities. Patent number: 8468625
- Robotic Mobile Anesthesia System. Patent pending. Publication number: 20110224475
Timeline
Sr. Clinical Implementation Consultant
Siemens Healthineers, Varian Division
03.2023 - Current
Professional Services Specialist
Elekta
10.2020 - 03.2023
Clinical Applications Specialist
Elekta
02.2015 - 10.2020
Director, Operational Development
ProCure Treatment Centers
10.2009 - 10.2013
Director, Radiation Therapy Technology & Training
ProCure Treatment Centers
10.2007 - 09.2009
Chief Radiation Therapist
Midwest Proton Radiotherapy Institute
04.2004 - 09.2007
Senior Radiation Therapist
Bloomington Hospital and Health Systems
06.1994 - 03.2004
Radiation Therapist
Memorial Hospital
08.1992 - 06.1994
Mental Health Coach Certification - Mental Health Counseling
AACC
Licensed Foster Parent - Foster Care Provider
The Villages
Radiation Therapist - Therapeutic Radiation Oncology
Memorial Hospital School of Radiation Oncology
Radiologic Technologist - Diagnostic Radiography
Good Samaritan Hospital
Advanced Emergency Medical Technician - Emergency Medical Technology
Vincennes University
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