Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Generic
John Stephen

John Stephen

Manager – Human Resource
Bengaluru,KA

Summary

Methodical and versatile Human Resources Specialist with 9+ years of hands-on experience in consulting Stock Broking ,BPO, Banking, Insurance, E-commerce -related organizations. Proficiency in juniors to senior level and Software developers, product development, Operation In-depth knowledge of employee management, Talent Acquisition And HR operational efficiency strategies.

Overview

5
5
Languages
1
1
Certification
10
10
years of professional experience

Work History

Manager – Human Resource

Angel Broking
Bangalore, Karnataka
11.2018 - Current

Talent Acquisition & On Boarding:

  • Managing entire South region and Currently handling corporate hiring (Technology,Product,Sales,Revenue,Corpcomm,Legal and Marketing)
  • Responsible for developing appropriate talent acquisition strategies and managing end-to-end talent acquisition process.
  • Ensuring sourcing / hiring mix (60/10/30 ) is in line with agreed budget and Annual cost approved for vendor billing.
  • Responsible for hiring Leadership, Mid Management, Corporate Roles, Front Line Sales, Marketing & Technology Hiring(IT).
  • Ensuring role fitment for various open positions and closure of vacancies within agreed TAT.
  • Conduct structured business needs discussions with hiring managers before candidate search commences, identifying key role and candidate requirements, and agreeing sourcing and selection strategy.
  • Identify and empanel recruitment vendors and effectively work with them to close vacancies in timely manner.
  • Ensuring all post offer activities are completed (Medicals ,Back Ground Verification, Travel & Relocation arrangement , Advance payments, Visiting cards, Desk Allocation, Issue of ID Card and Bank Account Opening).

HRBP:

  • Grievance Management for cases like POSH, Disciplinary issues, Compliance issues.
  • Manage Attrition for across LOB’s to reduce manpower turnover
  • Conducting exit interviews and publishing manager wise and department wise report for control measures
  • Conducting 1:1 with employees in planned fashion and understand their feedback on work culture & training support required for
  • Better performance
  • Collaborating with various departments for smooth functioning of business unit.
  • Maintaining strong individual connect and regular touch points with all employees from assigned business groups
  • Drive employee engagement survey, as and when conducted, and ensure maximum coverage for assigned business groups.

Data Management:

  • Preparing Active/Inactive data.
  • Sending caution, separation and termination letters.
  • LWD data & Exit interview tracker.
  • LOP confirmation & Reporting changes.

AM – Talent Acquisition (Recruitment)

Teleperformance
Bangalore, Karnataka
08.2013 - 11.2018

Primary Responsibilities:

  • Understanding and capturing job requirements from Clients.
  • Evolving Recruitment plans based on Business StrategyMonitoring end-to-end recruitment activities starting from resource requisition till closure.
  • Ensure that team maintain conversion tracker.
  • Lateral hiring.
  • Responsible for process initiatives related to recruitment.
  • Planning & tracking recruitment cost periodically.
  • Attending Job fairs.
  • Understating and recruiting though best channel (Job portal, Employee Referrals, Advertisement, Vendors, Job Fairs, and
  • Campus Recruitment) Managing complete recruitment life cycle for sourcing best talent on all levels from diverse sources through
  • Job portals, complex Boolean searches, working on referencing to close positions and bring down cost per hire considerably.

Recruitment MIS

  • Generate, maintain and analyze recruitment related projection on hiring numbers.
  • Maintain source wise tracker for further analysis during monthly meetings.
  • Responsible for generating Recruitment related expenses on monthly basis.

Recruitment - Executive

Hinduja Global Solutions, HGS
Bangalore, Karnataka
07.2011 - 08.2013

Primary Responsibilities:

  • Vendor management
  • Responsible for vendor management for PAN India
  • Responsible for vendor empanelment and renewal
  • Custodian of PAN India consultant’s agreement
  • Preparing vendor’s performance reports quarterly
  • Accountable for invoice processing

Recruitment MIS

  • Generate, maintain, analyze recruitment related Dashboards.
  • Responsible for generating Recruitment related expenses on monthly basis
  • Accountable for ER bonus for PAN India Background Verification
  • Responsible for background vetting process.
  • Act as single point of contact for Vendor /client quires on background check process.
  • Publish various reports to stake holders when requested.
  • Monitor vendor performance.

Education

Bachelor of Commerce -

CMJ University

Skills

    Salary and benefits negotiations

undefined

Accomplishments

    • Awarded as CEO Club(Annual award) @ Angel Broking for Best Corporate Hiring -2020-2021 • Awarded as CEO Club(Annual award) @ Angel Broking for achieving 0% vendor support 2019-20

    • Awarded as best Employee of the month @ Angel Broking

    • Set up a new center at Bangalore & Chennai for Tele Sales with over 200 people @ Angel Broking

    • Awarded as a best HR-Lead @ Intelnet

    • Awarded as a best Recruiter @ Serco

    • Delivered record number 350 on CSR and 20 leadership hires in a single month

    • Secured Best Employee Award for the Contribution in Recruitment

    • Received the best team award

    • Set up the new banking project @ Serco

    • Set up the e-commerce project completely in Serco under stringent timelines of 3 weeks

Software

Leadership hiring

Corporate hiring

Technology - IT

Product Development

Sales & Revenue

Corpcomm & Marketing

Mass hiring -Bulk hiring

Certification

Human Resource Management, International Business Management Institute - Berlin, Germany-

Timeline

Human Resource Management, International Business Management Institute - Berlin, Germany-

04-2021

Manager – Human Resource

Angel Broking
11.2018 - Current

AM – Talent Acquisition (Recruitment)

Teleperformance
08.2013 - 11.2018

Recruitment - Executive

Hinduja Global Solutions, HGS
07.2011 - 08.2013

Bachelor of Commerce -

CMJ University
John StephenManager – Human Resource