Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

John Thompson

Cicero,IN

Summary

U.S. Air Force veteran and Data Center Maintenance Technician with hands-on experience supporting critical systems that power secure computing environments. Skilled in power systems, cooling infrastructure, and network monitoring with a growing focus on IT systems, network administration, and cybersecurity. Certified in CompTIA A+, Security+, Network+, and CySA+. Known for strong troubleshooting skills, reliability, and teamwork under pressure. Currently completing an Associate Degree in Cybersecurity at Ivy Tech Community College and seeking an entry-level IT or network support role to apply technical and analytical expertise in a data-driven environment.

Transitioning from critical systems maintenance to a career in IT infrastructure, network administration, or cybersecurity. Combining real-world reliability and safety experience with technical certifications to support secure and efficient IT operations.

Experienced with managing data center infrastructure and ensuring optimal performance of systems. Utilizes technical expertise to efficiently troubleshoot and resolve hardware and software issues. Knowledge of best practices in data center operations and proven ability to maintain high levels of system reliability.

Professional in data center operations with strong focus on maintaining high standards and delivering reliable results. Skilled in hardware maintenance, system monitoring, and issue resolution, ensuring consistent and efficient operations. Known for effective team collaboration and adaptability to dynamic environments, consistently meeting operational goals and supporting team efforts.

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Data Center Operations Technician

TechSite
Carmel, IN
03.2024 - Current
  • Maintain uptime of critical data center systems, including UPS, backup generators, and CRAC cooling systems.
  • Perform system monitoring, alarms response, and preventative maintenance for uninterrupted operations.
  • Collaborate with IT and facilities teams to ensure infrastructure reliability and compliance with operational standards.
  • Assist with network monitoring tools and documentation for incident tracking and maintenance scheduling.

Forklift Mechanic

ProLift Toyota Material Handling
09.2021 - 03.2024
  • Conducted preventive maintenance and repairs on industrial vehicles and hydraulic systems.
  • Managed part inventory and customer service scheduling; emphasized troubleshooting and documentation.
  • Developed mechanical and electrical diagnostic skills later applied to IT hardware systems.

Maintenance Trainer

SSE Inc.
01.2019 - 08.2021
  • Created and delivered technical training for F-15 weapons systems for the Qatar Emiri Air Force.
  • Partnered with Boeing on project execution, meeting all training milestones ahead of schedule.
  • Edited and reviewed maintenance publications and technical documentation for accuracy.

Aircraft Maintenance Supervisor

United States Air Force
01.2014 - 12.2019
  • Supervised and trained a maintenance team responsible for $12M in F-15 weapons systems.
  • Diagnosed and repaired complex electrical and mechanical issues under mission-critical conditions.
  • Led quality assurance inspections and tracked maintenance schedules for 48 aircraft.
  • Earned recognition for leadership, operational discipline, and adherence to security standards.

Education

Associate of Applied Science - Cybersecurity & Information Assurance

Ivy Tech Community College
Indianapolis, IN
11.2025

Bachelor of Science - Cyber Security

Purdue Global
04-2027

Skills

  • Networking: TCP/IP, DNS, DHCP, VPN, WAN, Wireshark, Nmap, Packet Capture, TLS/SSL
  • Cybersecurity Tools: Kali Linux, Metasploit, PKI, AES Encryption, Security Auditing
  • Systems & Platforms: Windows, Linux (Ubuntu/Kali), macOS, Active Directory
  • Infrastructure & Monitoring: UPS Systems, CRAC Units, Generators, Facility Monitoring Systems
  • Software: Microsoft 365, Excel, Word, PowerPoint
  • Additional: Preventative Maintenance, Documentation, Technical Troubleshooting
  • Vendor coordination
  • Hardware maintenance
  • Backup management
  • Incident response
  • Asset management
  • Software configuration
  • Disaster recovery
  • Structured cabling
  • Computer hardware troubleshooting
  • Operating systems
  • Maintenance and repairs
  • Network troubleshooting
  • IT support
  • Infrastructure monitoring
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Time management
  • Reliability
  • Excellent communication

Websites

Certification

  • CompTIA Network+ – July 2025 – July 2028
  • CompTIA A+ – July 2025 – July 2028
  • CompTIA Security+ – Active

Timeline

Data Center Operations Technician

TechSite
03.2024 - Current

Forklift Mechanic

ProLift Toyota Material Handling
09.2021 - 03.2024

Maintenance Trainer

SSE Inc.
01.2019 - 08.2021

Aircraft Maintenance Supervisor

United States Air Force
01.2014 - 12.2019

Associate of Applied Science - Cybersecurity & Information Assurance

Ivy Tech Community College

Bachelor of Science - Cyber Security

Purdue Global
John Thompson