John Wesley J
Bangalore
Summary
With 14 years 11 Months experience in to Retail, NRI, Corporate & Partners Sales at Fin-tech. Am an Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Manager
FYERS Securities Pvt Ltd
Bengaluru
09.2020 - 05.2024
- Handling a Multiple portfolio’s & team of 50 No's (10 in NRI , 10 in Corporate, 20 in Retail Activation, 5 for Partner’s & 5 for PMS)
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Identified and developed new markets for products or services.
- Developed and implemented sales strategies to increase market share.
- Collaborated with marketing team to create promotional materials for target customers.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Managed daily operations of sales department, including supervision of staff members.
- Implemented process changes to streamline sales department workflow.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Created and presented monthly reports to management on sales performance.
- Achieved company growth and brand development through market expansion and sales.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Performed sales consultations and educated clients on products and services.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Executed strategic sales plans to expand customer base and revenue.
- Maintained accurate records of all transactions between customers and company representatives.
- Established relationships with key clients, while maintaining existing customer base.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
AREA DEVELOPMENT MANAGER
Tradebulls Securities P Limited
Bengaluru
11.2019 - 09.2020
- New Leads/Opportunities Client Acquisition Rates Sales Volume by Location Competitor Pricing Existing Client Engagement Employee Satisfaction Upsell/Cross-Sell Rates
- Collaborated with local businesses to identify opportunities for expansion of services in the area.
- Analyzed market trends, identified target demographics, and developed strategies to reach them effectively.
- Organized training sessions for business owners and staff members on product knowledge and sales techniques.
- Resolved customer complaints efficiently by providing solutions that met their needs.
- Recruited qualified candidates for positions within the region's stores and businesses.
ASSOCIATE MANAGER SALES
Indiabulls Ventutes Limited
Bengaluru
11.2018 - 09.2019
- Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills Planned portfolio solutions after carefully analyzing clients' financial health and future requirements Operated in self-directed environment with minimal input to solve problems and implement resolutions Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
Relationship Associate (Axis Bank, Banca)
MAX LIFE INSURANCE LTD
Bengaluru
11.2015 - 08.2018
- Responded to customer concerns and questions on daily basis Interact with clients to clearly understand their requirements and provide appropriate services Maintain frequent communication and follow-up with clients Build positive and long-term client relationships for business growth Providing support in Sales of Life Insurance business through bank customers at bank branches
- Researched industry trends and competitor offerings in order to stay current on best practices.
- Drafted promotional materials such as brochures, flyers, newsletters.
- Collaborated with other departments to ensure customer requests were handled promptly and efficiently.
Asst Manager Operations Out-Sales
EFFORT BPO PVT LTD
Bengaluru
04.2014 - 11.2015
- Asst Manager Operations Out bond sales (Reliance Life insurance)
- Set targets as per monthly business plans for all the agents and drive team members to meet daily / weekly/ monthly business targets
- Improvise the prospecting, qualifying, negotiation and sales closing skills of all team members.
Team Lead Operations Out-Bond, Sales
Serco BPO
Bengaluru
07.2012 - 03.2014
- HDFC Life insurance, Managing a team of over 20 members Achieving the monthly target Was handling 3territorys of South Mainly Bangalore, Chennai & ROTN Got Excellent performance in Nov'12 from Sumit Shukla(VP direct Sales) & Suresh K Balla (AVP South Loyalty) Achieved 158% of the lead target & 35% of Conversions Lowest Attention % for Last 3Month's in the whole center.
Team Lead Out-Bond, Sales
Genisys software
Bengaluru
06.2009 - 05.2012
- Operations – Outbound voice process Reliance Mutual, Ensure that the team exceeds Client's SLA'a Give floor Support to the agents Report any Technical issues to Technical support immediately Additional Responsibilities as & then instructed by the Manager Review presentation on weekly basis Internal & External CRO's on PIP (Performance improvement plan) Team supervision and performance management Quality Report/Feedback Monthly Target tracker Associates Feedback/concerns.
Education
B.Com -
Krishnadevaraya University
Academic PUC -
Gout Pu Boys Collage
Academic SSLC -
Gout Boys High School
Skills
- Strong leadership
- Training and mentoring
- Forecasting abilities
- Team Development
- Data Analysis
- Effective Communication
- Compliance requirements
- Staff Management
- Problem-solving abilities
- Sales operations
- Strategic Planning
- Client Relations
- Product Management
- Partnership management
- Performance reporting
- Excel proficiency
Certification
- Trained from Pegasus Institute for Excellence on Leadership & Team building skills.
- Certification in IRDA Exam for Life & General insurance
- NISM-Series-X-A: Investment Adviser (Level 1) Certification Examination
- NISM-Series-I: Currency Derivatives Certification Examination
- NISM-Series-VIII: Equity Derivatives Certification Examination
- Commodity Derivatives Certification Examination
Languages
Kannada
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2
Malayalam
Intermediate (B1)
B1
Urdu
Intermediate (B1)
B1
Additional Information
Declaration:
I hereby declare that the above mentioned information is true to the best of my knowledge and if I get a chance to serve the organization will be the truthful and sincere to it.
Timeline
Sales Manager
FYERS Securities Pvt Ltd
09.2020 - 05.2024
AREA DEVELOPMENT MANAGER
Tradebulls Securities P Limited
11.2019 - 09.2020
ASSOCIATE MANAGER SALES
Indiabulls Ventutes Limited
11.2018 - 09.2019
Relationship Associate (Axis Bank, Banca)
MAX LIFE INSURANCE LTD
11.2015 - 08.2018
Asst Manager Operations Out-Sales
EFFORT BPO PVT LTD
04.2014 - 11.2015
Team Lead Operations Out-Bond, Sales
Serco BPO
07.2012 - 03.2014
Team Lead Out-Bond, Sales
Genisys software
06.2009 - 05.2012
B.Com -
Krishnadevaraya University
Academic PUC -
Gout Pu Boys Collage
Academic SSLC -
Gout Boys High School
- Trained from Pegasus Institute for Excellence on Leadership & Team building skills.
- Certification in IRDA Exam for Life & General insurance
- NISM-Series-X-A: Investment Adviser (Level 1) Certification Examination
- NISM-Series-I: Currency Derivatives Certification Examination
- NISM-Series-VIII: Equity Derivatives Certification Examination
- Commodity Derivatives Certification Examination
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