JOHNCY JOSE

As a Senior Account Manager - B2B at International Knowledge Academy, my role involves managing key B2B accounts, developing and maintaining strong client relationships, and driving business growth and sales revenue. I lead a dedicated team to ensure that clients' needs are met and their expectations exceeded.

• Managed key B2B accounts, ensuring high levels of customer satisfaction and retention.
• Developed and maintained strong client relationships, resulting in increased sales revenue and business growth.
• Provided leadership and guidance to a dedicated team, optimizing performance and productivity.
• Exceeded tenure targets by 385% within 3 months of joining, demonstrating exceptional performance and results.

As an Inside Sales Associate - B2C at Infinity Learn, I was responsible for managing B2B and B2C sales, maintaining customer relationships, and driving sales revenue. I utilized strong communication and negotiation skills to engage potential clients and promote products.

• Managed B2B and B2C sales, ensuring customer satisfaction and retention.
• Utilized strong communication and negotiation skills to engage potential clients and promote products.
• Promoted to INBOUND process in the third month of joining as the pilot team.
• NPS 91% given by the clients.
• Conducted over 1000 online sessions with clients in application execution segment.

As a Business Development Officer - B2B at MediaJenie, I played a crucial role in driving business growth, expanding market presence, and developing strong client relationships. I used my strong communication and negotiation skills to identify new business opportunities and achieve sales targets.

• Identified new business opportunities, resulting in increased revenue and market expansion.
• Developed and maintained strong client relationships, ensuring customer satisfaction and repeat business.
• Revenue generation of 700,000 lakh in the second month of joining, and helped in the renewal and additional values in the contract after 2 months.
• Highest number of leads generated for the company during the tenured period.