Johney Jose
Retail, Hospitality
Kota,RJ
Summary
Experience in bringing exceptional abilities in competitor analysis, business intelligence development and trend assessment. Successful at promoting company advancements and boosting team performance. Consistently reaches revenue targets by reviewing accurate data and producing creative recommendations.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Business Analyst
Zomato Pvt Ltd
Kota
04.2021 - Current
- Managing and launching new cities
- Managing 200+ clients and giving consultation on various growth parameters.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Analyzed open orders, backlog and sales data to provide sales team with insights.
- Evaluated trends to understand competitive environments and assess current strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Client retention and cross selling
Key Account Manager
Zomato Pvt. Ltd
Kota, RJ
07.2019 - 04.2021
- Analyzed sales to manage life cycle of product, inventory models and selling rates.
- Successful execution of campaigns and coverage.
- Positioned global capabilities to expand market share.
- Supported sales and reporting for large and medium-sized accounts.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Worked independently with minimal supervision.
- Built relationships with customers and community to promote long term business growth.
Account Manager
Zomato Pvt Ltd
Kota, RJ
10.2018 - 07.2019
- Launching new cities
- Online and Offline marketing execution
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Developed pipeline to monitor sales progress and boost company revenue.
- Analyzed key competitors to respond to competitive threats.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Restaurant Manager
Mc Donald's
Kota
07.2013 - 10.2018
- Experienced and managed restaurant operation having annual turnover of 4.5Cr.
- Managing staffing & scheduling.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Led and directed team of 60 members on effective methods, operations and procedures.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Education
Bachelor of Science - Hospitality Administration And Management
Institute of Hotel Management, Kozhikode, Kerala
Kozhikode 07.2010 - 04.2013
Skills
Data analysis
Strategic planning
Business planning
Microsoft Office Suite
Negotiation
Consulting
Gap analysis
Operations management
Internal communication
Accomplishments
- Sales and Promotion - Achieved status as one of the top 10 performers in the organization for exceptional work on delivering KPI's and achieving 100% revenue target MOM basis.
- Consumer Research - Effectively executed new marketing outlines based on market research data collected to reflect consumer interest on both tactical and strategic levels.
- Reduced organizational operating costs by 15% by streamlining processes.
- Supervised team of 60 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Increased sales by 45% while reducing food costs by 1.7%, leading to a 30 Million net profit in the last two years.
Timeline
Business Analyst
Zomato Pvt Ltd
04.2021 - Current
Key Account Manager
Zomato Pvt. Ltd
07.2019 - 04.2021
Account Manager
Zomato Pvt Ltd
10.2018 - 07.2019
Restaurant Manager
Mc Donald's
07.2013 - 10.2018
Bachelor of Science - Hospitality Administration And Management
Institute of Hotel Management, Kozhikode, Kerala
07.2010 - 04.2013