JohnFranglin K

To lead technical product development by ensuring accurate fit, construction, quality, and on-time sample delivery while collaborating with cross-functional teams, customers, and vendors. Drive continuous improvement in technical excellence, right-first-time performance, process optimization, and team capability development to achieve customer satisfaction and business goals.

Led technical development from concept to production.

• Drive fit approvals and ensure customer requirements are met.
• Manage sample development timelines and technical risk mitigation.
• Collaborate with Design, Merchandising, Production, QA, and Factory teams.
• Ensure PLM, BOM, Tech Packs, and construction details are accurate.
• Improve Digital Right First Time (RFT) and sample quality metrics.
• Mentor and develop Technical Specialists and team members.
• Support process improvement initiatives using Lean and Six Sigma principles.
• Partner with global customer technical teams to resolve technical issues.
• Monitored KPIs to identify areas for continuous improvement in technical operations.
• Monitored digital right first time (RFT) percentage to ensure quality standards.
• Assessed fit approval cycle time to enhance development efficiency.
• Tracked on-time sample delivery to meet project deadlines.
• Analyzed first pass approval rate to improve sample quality.
• Measured technical issue resolution time to enhance operational efficiency.
• Facilitated team capability development through training sessions.
• Customer Satisfaction
• Implemented cost reduction strategies through technical enhancements.
• Implemented cost reduction strategies through technical enhancements.

• Achieved and sustained a 99.23% Digital Right First Time (RFT) score by driving technical accuracy, proactive fit risk assessment, and first-pass approval excellence across Ralph Lauren product development.
• Led technical development of 25–30 woven and knit shirt styles each season, ensuring alignment with Ralph Lauren's quality and fit standards.
• Drive garment fit engineering from Proto Sample through Production Approval.
• Conducted technical fit evaluations and recommended pattern engineering improvements, enhancing garment fit and quality across product lines.
• Led manufacturing feasibility assessments to ensure commercially viable production.
• Perform proactive technical risk assessments to identify potential manufacturing challenges before commercialization.
• Review construction details, grading, technical specifications, and garment engineering requirements.
• Assessed technical packs for accuracy and completeness prior to production, Bill of Materials (BOM), wash development, testing requirements, packaging approvals, and production readiness.
• Partner with Product Development, Merchandising, Pattern Engineering, Production, Washing, and Quality teams to deliver first-pass approvals.
• Drove SMV optimization initiatives to enhance product quality and align with brand standards, improving production viability.
• Collaborate with Ralph Lauren Global Technical teams to ensure compliance with seasonal product expectations.
• Developed technical capability across 34 certified technical specialists and 18 vendor manufacturing factories through mentoring, technical reviews, fit workshops, and implementation of best practices to elevate overall product quality.
• Facilitated two structured training programmes annually for technical associates technical capability-building programs annually for Ralph Lauren technical associates and vendor partners.
• As the Certified Technical Master for Ralph Lauren, I lead technical product development activities for woven and knit shirts across UK and US sourcing programs, ensuring that every product meets Ralph Lauren's global standards for fit, construction, quality, manufacturability, and commercial readiness.
• Successfully certified as a Ralph Lauren Technical Master through demonstrated technical expertise and leadership.
• Recognised as Design Developer in RRL brand for delivering innovative technical solutions supporting product development excellence.

• Managed end-to-end technical product development for premium international and domestic apparel brands.
• Executed garment fit reviews and pattern analysis, implementing engineering improvements that enhanced product quality.
• Assessed construction feasibility and manufacturability for new product developments, ensuring compliance with technical specifications.
• Coordinated approvals for proto, fit, salesman, and production samples, streamlining cross-team development processes.
• Reviewed technical specifications and supported technical package implementation.
• Received the Best Certified Fit technician (CFT) Award for outstanding collaboration and technical execution.
• Supported continuous improvement initiatives focused on fit consistency, product quality, and manufacturing efficiency.
• Worked closely with Merchandising, Pattern, Production, Washing, Quality Assurance, and Global Brand Technical teams.
• Representative Brand Portfolio: International Brands - Ralph Lauren, Jack & Jones, Hugo Boss, Thomas Pink, Charles Tyrwhitt, Banana Republic, H&M, Suit Supply, Brooks Brothers, Benetton, Dressmann, De Fursac, Debenhams, Marks & Spencer (M&S), Ted Baker, DKNY, Takisada Japan, Lacoste, Dillards, Celio, Bobby Jones, Nordstrom, ColorPlus; Domestic Brands - Max, Pepe Jeans, Lee, Spykar, Reliance Brands, Peter England, Van Heusen, Louis Philippe, Wills Lifestyle, Allen Solly.

• Managed Quality Control operations across production to uphold product standards.
• Implemented corrective and preventive actions to improve product quality.
• Coordinated with production teams to swiftly resolve quality issues, minimising disruptions and maintaining workflow.
• Led inspection teams to ensure compliance with customer specifications, enhancing product reliability.
• Built customer confidence through unwavering commitment to quality standards, resulting in improved customer satisfaction.

• Supervised quality activities across manufacturing, ensuring adherence to industry standards and enhancing overall compliance.
• Conducted inline inspections and final quality audits to identify non-conformities and drive corrective actions.
• Collaborated with production teams, enhancing first-pass quality performance and minimising rework through targeted interventions.
• Collaborated with production teams to enhance first-pass quality performance and reduce rework.
• Supported continuous quality improvement initiatives to foster a culture of excellence.

• Oversaw outsourced vendor quality assurance processes, ensuring product integrity and compliance with customer expectations.
• Monitored product quality against customer specifications, facilitating compliance and addressing deviations promptly.
• Coordinated corrective actions with vendor manufacturing teams, resolving quality issues to uphold product standards.
• Conducted factory quality audits and shipment inspections.

• Coordinated sampling activities from development to submission, aligning efforts with project timelines to facilitate timely deliveries.
• Achieved buyer sample requirements within development timelines, contributing to successful project outcomes.
• Conducted quality inspections during sample development, ensuring compliance with standards and specifications to support product integrity.
• Collaborated with merchandising and production teams to streamline processes, enhancing workflow efficiency.