Johnna Madley
Eckerty
Summary
Dynamic clerical professional with proven expertise at IDOC Branchville Correctional Facility, excelling in file organization and data entry. Recognized for enhancing departmental efficiency through effective scheduling and adept communication. Committed to maintaining confidentiality while supporting team projects and ensuring timely procurement of essential supplies.
Overview
20
20
years of professional experience
Work History
Clerical Assistant 2
IDOC Branchville Correctional Facility
06.2015 - Current
- Assisted in organizing and maintaining office files and documents for efficient retrieval.
- Contributed to the preparation of reports by compiling relevant information from various sources.
- Acquired quotes needed for products for facility maintenance.
- Provided support during team projects, adapting quickly to changing priorities and assisting colleagues as needed.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prepare all paperwork to acquire a PO for products needs for facility maintenance.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Follow up on all PO's to assure delivery of the item on time, for the job needed at hand.
- Schedule all inspections in a timely manner that is needed.
- Maintain documents on money being spent toward each department inside of the physical facilities.
Floor Supervisor/Pharmacy Technician
CVS Pharmacy
03.2006 - 06.2015
- Supervised daily operations ensuring compliance with safety protocols and productivity standards.
- Trained and mentored staff on effective floor management techniques and customer service excellence.
- Conducted regular inventory audits to maintain stock accuracy and minimize discrepancies.
- Required to help unload product trucks on to the sales floor for excellent customer experiences.
- Handled daily money duties to ensure the store flowed well during customer business hours.
Education
High School Diploma -
Perry Central JR/Sr High School
Leopold, INSkills
- File organization
- Scheduling and calendar management
- Microsoft office
- Data entry
Timeline
Clerical Assistant 2
IDOC Branchville Correctional Facility
06.2015 - Current
Floor Supervisor/Pharmacy Technician
CVS Pharmacy
03.2006 - 06.2015
High School Diploma -
Perry Central JR/Sr High School
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