John Sundar Kumar Gandi
Specialist, English
Visakhapatnam,Andhra Pradesh
Summary
At Chegg, I spearheaded quality checks and language guidelines, enhancing team processes and academic writing standards. With expertise in Labelbox projects and a knack for language training, I significantly improved linguistic quality. My leadership in peer training and quality analysis showcases my strong communication skills and results-driven approach, contributing to a marked improvement in team efficiency.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Specialist, English, Quality Check
Chegg
Visakhapatnam, Andhra Pradesh
12.2011 - 06.2024
- Have in-depth knowledge of the subject-related process flow for the various activities of the team and should be able to support the Manager in creating language-related guidelines.
- Able to understand and respond to any subject-related issues/concerns identified.
- Take suggestions from Editors/Sr. Editors to improve processes and escalate valid suggestions to the Manager.
- Have in-depth knowledge of plagiarism/copyright issues.
- Hold a good grasp on department-specific tools and applications.
- Assess the requirements of the team based on any upcoming subject-related content.
- Identify and resolve the bottlenecks related to different processes by working with the Manager.
- A point of contact in sharing knowledge with other experts in the team – particularly related to academic writing, language skills, and processes.
- Work with the Manager in identifying any subject related training needs for the team and must possess the ability to mentor team members, if required.
- Possess excellent communication, interpersonal, teamwork, organization, and planning skills.
- Have a consistent ability to positively contribute in a high-paced, changing work environment.
- Able to prioritize multiple functions, and tasks and manage work time efficiently.
- Possess an exceptional ability to hold workshops or training sessions on language skills and must be able to bring forth new ideas for best practices in quality to enhance the overall process
Education
M.Tech - Computer Science And Technology
GITAM Institute of Technology And Management
Visakhapatnam, India 04.2001 -
Master of Divinity - Theology
Pastoral Training Seminary
Pune 04.2001 -
B.Tech - Mechanical Engineering
ASR College of Engineering
Tanuku, India 04.2001 -
Intermediate - Mathematics Physics Chemistry
Narayana Junior College
Visakhapatnam, India 04.2001 -
Tenth Standard -
Vijayasri Residential School
Visakhapatnam, India 04.2001 -
Up To Eighth Standard -
Timpany School
Visakhapatnam, India 04.2001 -
Skills
Labelbox: Contributed to a number of projects pertaining to NVidia, Prompt Engineering, Ideogram, Multi-turn Chat, and Annotations on the Labelbox platform
Content Writing: Possess decent writing skills and have published many guest posts for company website
Language Auditing: Skillful at spotting any linguistic issues through quality audits
Language Training: Specialized in providing subject matter experts with the appropriate training on English language topics
Peer Training: Be able to instruct teammates on various processes in order ensure an efficient workflow
Quality Analysis: Evaluate subject matter experts on the language front and provide improvement measurement on spreadsheet based on pre-post training analysis
Interviewing Techniques: Conducted interviews with almost 100 Expert Answerers and crafted their narratives for the Voice of EA Series
Timeline
Specialist, English, Quality Check
Chegg
12.2011 - 06.2024
M.Tech - Computer Science And Technology
GITAM Institute of Technology And Management
04.2001 -
Master of Divinity - Theology
Pastoral Training Seminary
04.2001 -
B.Tech - Mechanical Engineering
ASR College of Engineering
04.2001 -
Intermediate - Mathematics Physics Chemistry
Narayana Junior College
04.2001 -
Tenth Standard -
Vijayasri Residential School
04.2001 -
Up To Eighth Standard -
Timpany School
04.2001 -