JOHN VARGHESE
Senior Financial Expert
Noida
Summary
Highly efficient seasoned associate well established in fast-paced and challenging environments with over 4.6 years of experience in service industry. Detail-oriented team player with strong organizational skills and ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Senior Financial Expert
iEnergizer IT Pvt Ltd
Noida
11.2021 - Current
- Evaluated performance metrics to identify areas of improvement within finance operations, driving process enhancements
- Enhanced internal controls, reducing risk of errors and ensuring compliance with accounting standards
- Assisted in merger and acquisition activities by conducting due diligence and evaluating target company financials for compatibility
- Administered account transactions and responded to customer inquiries concerning financial products.
- Secured client trust by maintaining strict confidentiality standards and adhering to ethical practices in all interactions
- Cultivated environment of continuous learning within team through professional development opportunities and knowledge sharing sessions
- Managed diverse portfolio of clients, ensuring optimal returns on investments and minimizing risks
- Mentored junior advisors to enhance team performance and drive overall success within firm
- Increased overall clientele satisfaction rates by resolving issues promptly and ensuring transparent communication throughout transactions
Customer Relationship Officer
Hinduja Global Solutions Ltd
Noida
12.2017 - 08.2019
- Developed solutions-oriented approaches when faced with challenging situations or dissatisfied customers
- Addressed escalated issues with diplomacy and tact while finding resolutions that satisfied both client's concerns and company interests
- Maintained up-to-date knowledge of industry trends and best practices to consistently deliver top-notch customer service
- Analyzed customer data to identify trends and opportunities for improving customer satisfaction levels
- Utilized CRM tools effectively for efficient tracking and reporting of customer interactions and outcomes
- Enhanced customer satisfaction by promptly addressing and resolving complex inquiries and complaints.
- Delivered exceptional customer service by addressing client concerns promptly and effectively
Education
Master of Computer Applications - Coding And Development
Engineering College Bikaner
Bikaner 08.2021 - 2024.02
Bachelor of Computer Applications - Coding And Development
Government Engineering College
Bikaner 08.2014 - 2017.07
CBSE Board - Commerce-Computer
Sesomu School
Bikaner, India 03.2013 - 2014.05
CBSE Board - General Subjects
RSV Higher Senior Secondary School
Bikaner 04.2010 - 2011.03
Skills
Asset Allocation
Timeline
Senior Financial Expert
iEnergizer IT Pvt Ltd
11.2021 - Current
Master of Computer Applications - Coding And Development
Engineering College Bikaner
08.2021 - 2024.02
Customer Relationship Officer
Hinduja Global Solutions Ltd
12.2017 - 08.2019
Bachelor of Computer Applications - Coding And Development
Government Engineering College
08.2014 - 2017.07
CBSE Board - Commerce-Computer
Sesomu School
03.2013 - 2014.05
CBSE Board - General Subjects
RSV Higher Senior Secondary School
04.2010 - 2011.03
Passions
- Playing competitive mobile and pc games
- Game streaming
- Listening to music
- Gadgets, tech
Passions
- Playing competitive mobile games
- Game streaming
- Listening to music
- Watching movies and podcasts
- Gadgets, tech
Similar Profiles
Aditi SharmaAditi Sharma
Senior Customer at Ienergizer IT Pvt LtdSenior Customer at Ienergizer IT Pvt Ltd
Mohit KumarMohit Kumar
Financial Expert at Computershare, iEnergizer IT Pvt LtdFinancial Expert at Computershare, iEnergizer IT Pvt Ltd
Keshav SharmaKeshav Sharma
Senior Customer Support Associate at Ienergizer BPO Pvt LtdSenior Customer Support Associate at Ienergizer BPO Pvt Ltd