JOHNY SUCHIANG
QUALITY CONTROL HEAD
Mumbai,MAHARASHTRA
Summary
Date of Birth 16th September 1989 A sincere, loyal and dedicated individual who has a great deal of ambition, management skills, operations that include staff supervision and training, cash control, promotions and building strong relationship with customer to enhance revenue and the bottom line. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Language
Work History
Floor Manager
BELLEVUE MULTISPECIALITY HOSPITAL
MUMBAI
05.2022 - Current
- Coordinated review, revision and creation of operational policies within ER Department.
- Organized and directed worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
- Arranged for equipment maintenance and repairs and coordinated variety of services such as waste removal and pest control.
- Established work schedules and assignments for staff, taking into account workload, space and equipment availability.
- Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Managed team of 70 employees to maintain smooth-running operations of hospital.
Manager
RASI, THE ZODIAC SPA & SALON
Mumbai
01.2017 - 04.2022
- Worked to effectively manage staff members to encourage productive and happy environment
- Able to adequately meet monthly membership goals
- Maintained front desk workstation by keeping it clean and organized
- Always delivered great customer service to existing and new members
- Responsible for all HR functions including interviewing, hiring, training, coaching and scheduling
- Maintained professional and impeccable spa environment for members, guests, and employees
- Managed activities related to staff training, treatment procedures, inventory management and marketing
- Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
Front Desk Receptionist
Career Launcher
Silchar
06.2015 - 03.2016
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Transcribed phone messages and relayed to appropriate personnel
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Medical Representative
Mewell Biotech Pvt Ltd
Silchar
07.2014 - 04.2015
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Education
10th -
High School Diploma -
Certified in CCNA ( Cisco Certified in Network Administrator) -
Diploma in Computer Application -
Skills
Customer Service Skillsundefined
Personal Information
I declare that the above facts given by me are true to the best of my knowledge and belief.
Place: Mumbai
Date: JOHNY SUCHIANG
Additional Information
- Additional Information PERSONAL DETAIL , , Father's Name: GAUTAM BISWAS Mother's Name: ELOS SUCHIANG Address: OM SAI CHS 7th FLOOR 706, SANJAY NAGAR, C-CROSS ROAD NO 22, MIDC, ANDHERI EAST, MUMBAI-400 093
Timeline
Floor Manager - BELLEVUE MULTISPECIALITY HOSPITAL
05.2022 - Current
Manager - RASI, THE ZODIAC SPA & SALON
01.2017 - 04.2022
Front Desk Receptionist - Career Launcher
06.2015 - 03.2016
Medical Representative - Mewell Biotech Pvt Ltd
07.2014 - 04.2015
MOUNT CARMEL, HAFLONG - 10th,
NIOS - High School Diploma,
NETMAX - Certified in CCNA ( Cisco Certified in Network Administrator),
CDAC, SILCHAR - Diploma in Computer Application,
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