Joia D. Warner PharmD, MBA
Crown Point
Summary
Pharmacist with 13 years of experience in various pharmaceutical roles, targeting Clinical Pharmacy Director position. Expertise in oncology and patient counseling, with a track record of aligning clinical operations with business goals to enhance revenue and outcomes. Strong skills in pharmacy management, regulatory compliance, and strategic planning to improve patient care and operational efficiency. Proven leader in treatment planning and patient care optimization, with a focus on individualized dosing and education for patients and clinicians.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Pharmacist
Vital Care Home Infusion
Crown Point
04.2025 - Current
- Dispensed medications accurately and efficiently to meet the needs of patients.
- Ensured compliance with state board regulations in the preparation, labeling, storage and distribution of drugs.
- Provided education to patients on proper medication usage, potential side effects, and storage instructions.
- Provided counseling to patients regarding their medications including appropriate administration techniques as well as potential side effects or allergic reactions that may occur.
- Conducted regular reviews of medication profiles to identify possible adverse reactions or duplications in therapy.
- Reviewed patient medical records for drug allergies, interactions, and contraindications to ensure safe medication use.
- Compounded sterile products according to USP 797 standards when necessary.
- Collaborated with physicians, nurses, and other healthcare professionals regarding optimal therapeutic outcomes for patients.
- Assessed medication appropriateness using evidence-based guidelines along with patient specific factors such as age, weight, concurrent diagnosis.
- Evaluated new prescription orders for accuracy and completeness before dispensing medications.
- Assisted with developing policies and procedures related to prior authorizations.
- Maintained accurate records of all authorization activities in the database system.
- Coordinated with other departments to obtain additional information needed for prior authorization.
Clinical Consultant Pharmacist
Accredo by Evernorth
08.2024 - 04.2025
- Provide pharmaceutical consulting and patient counseling to support oncology team’s therapeutic goals and ensure accurate and timely medication dispensing.
- Cultivate relationships with patients and healthcare providers to enhance engagement, advocacy, and patient outcomes.
- Present clinical data to the oncology team and address objections related to drug therapy plans, aligning clinical operations with business objectives.
- Reviewed requests from physicians regarding specialized services or treatments for patients.
- Participated in meetings with payers and insurers regarding reimbursement issues.
- Led projects focused on improving patient safety or increasing access to care.
- Monitored compliance with regulatory requirements related to clinical operations.
- Collaborated with healthcare teams to evaluate patient outcomes and develop strategies for improvement.
- Interpreted laboratory results and other diagnostic test results as needed.
- Provided consultation services on complex cases requiring multidisciplinary approaches.
Clinical Specialist: Outpatient Infusion/Oncology
Community Healthcare System
07.2022 - 07.2024
- Managed pharmaceutical care with an emphasis on oncology and medication therapy, ensuring adherence to clinical protocols and operational standards.
- Led patient counseling sessions and provided education, conducting clinical interventions to improve patient outcomes.
- Utilized business analytics to align service delivery with operational and financial objectives, contributing to revenue generation and P&L management.
- Monitored labs and managed medication adverse events, coordinating medication dispensing and addressing specialty medication needs.
Consultant Clinical Pharmacist
Remedi Senior Care
12.2021 - 10.2023
- Conducted thorough chart reviews for residents, ensuring accurate prescription dosages and identifying potential drug interactions, allergies, and contraindications.
- Collaborated with medical and nursing staff to provide informed recommendations and necessary adjustments to drug therapies based on lab work evaluations.
- Delivered high-quality customer service by effectively communicating medical and drug information, maintaining operational alignment, and addressing objections to enhance customer success.
Clinical Staff Pharmacist
St. Catherine Outpatient Pharmacy
07.2021 - 07.2022
- Conducted comprehensive reviews of prescriptions to ensure appropriate dosage, identify drug interactions, and address any allergies or contraindications prior to dispensing.
- Collaborated effectively with physicians and nurses to optimize patient care and medication management, including participating in the timely dispensing of medications for the Behavioral Science Clinic.
- Assisted in managing inventory and pharmacy operations, contributing to the smooth daily workflow and supporting the pharmacy director in overseeing technician duties.
Inpatient Pharmacist / Per-Diem
Comprehensive Pharmacy Services (Methodist Hospitals)
07.2021 - 03.2022
- Conducted thorough prescription reviews to ensure appropriate dosage, identify drug interactions, and verify patient allergies and contraindications.
- Performed pharmacokinetic monitoring, including aminoglycoside and vancomycin dosing, as well as TPN and anticoagulant monitoring according to hospital protocols.
- Collaborated with healthcare professionals to provide drug consultations, ensuring patient safety and effective communication of treatment plans.
Pharmacist Lead
PharMerica Long Term Care Pharmacy
10.2020 - 06.2021
- Provided essential drug information and guidance on interactions, side effects, and dosage to healthcare professionals, enhancing patient safety and care.
- Conducted comprehensive reviews and assessments of drug regimens and physician orders to ensure their validity, safety, and effectiveness.
- Supervised pharmacy production staff, ensuring accuracy in order entry, workflow management, and adherence to delivery schedules.
Staff Pharmacist
CVS Pharmacy
05.2019 - 10.2020
- Fulfilled over 2,000 prescriptions weekly while ensuring compliance with federal and state regulations, enhancing operational efficiency and patient safety.
- Conducted medication therapy management using Mirixa and Outcomes Platforms, optimizing patient care through effective consultation on dosage, interactions, and side effects.
- Trained pharmacy staff to improve proficiency in pharmaceutical systems, contributing to enhanced inventory management and customer service excellence.
Pharmacy Manager
Walgreens Pharmacy
10.2011 - 05.2019
- Managed comprehensive pharmacy operations, ensuring compliance with professional practice standards and regulatory requirements.
- Collaborated with healthcare providers to optimize drug utilization and improve therapeutic outcomes.
- Led personnel management efforts, including hiring, training, mentoring, and overseeing performance of pharmacy staff and interns.
- Delivered clinical services such as vaccinations and specialty medication administration while supporting disease management and drug utilization programs.
Education
Master of Business Administration - Business Administration
Purdue University
Hammond, IN12-2018
Doctor of Pharmacy - Pharmacy
Purdue University College of Pharmacy
West Lafayette, IN05-2011
Skills
- Retail Pharmacy Management
- Inpatient Pharmacy
- Employee Training
- Customer Service
- Quality Assurance & Control
- Patient Counseling & Education
- Order Processing
- PBM Experience
- Record Management
- Inventory Management
- Regulatory Compliance
- Medication Compounding
- Process Improvement
- Long Term Care Experience
- Prior Authorization
- Clinical Review
- Billing & CMS Coding
- Infusion
- Medicare & Medicare Advantage Plans
- Specialty Medication Management
- Oncology
- Pharmacy Operations
- Medication dispensing
- Patient counseling
- Clinical documentation
- Regulatory compliance
- Compounding sterile products
- Pharmaceutical consulting
- Medication therapy management
- Data analysis
- Adverse event monitoring
- Project management
- Pharmaceutical care planning
- Pharmacy law compliance
- Compounding and dispensing
- Medication storage management
- Pharmacotherapy
- Drug utilization review
- Pharmacy benefit management
- Order transcription
- Pharmacy operations management
Certification
- Indiana Pharmacist License Expires: 06/30/2026
- Illinois Pharmacist License Expires: 03/31/2026
- Advanced Cardiovascular Life Support (ACLS) Expires: 10/31/2025
- Pediatric Advance Life Support (PALS) Expires: 05/31/2026
- Basic Life Support (BLS) Expires: 10/31/2025
Timeline
Clinical Pharmacist
Vital Care Home Infusion
04.2025 - Current
Clinical Consultant Pharmacist
Accredo by Evernorth
08.2024 - 04.2025
Clinical Specialist: Outpatient Infusion/Oncology
Community Healthcare System
07.2022 - 07.2024
Consultant Clinical Pharmacist
Remedi Senior Care
12.2021 - 10.2023
Clinical Staff Pharmacist
St. Catherine Outpatient Pharmacy
07.2021 - 07.2022
Inpatient Pharmacist / Per-Diem
Comprehensive Pharmacy Services (Methodist Hospitals)
07.2021 - 03.2022
Pharmacist Lead
PharMerica Long Term Care Pharmacy
10.2020 - 06.2021
Staff Pharmacist
CVS Pharmacy
05.2019 - 10.2020
Pharmacy Manager
Walgreens Pharmacy
10.2011 - 05.2019
Master of Business Administration - Business Administration
Purdue University
Doctor of Pharmacy - Pharmacy
Purdue University College of Pharmacy
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