Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JOICE SCARIA

JOICE SCARIA

ERNAKULAM

Summary

Sharp Security Officer individual experienced in using security equipment in busy, fast-paced settings. Military-trained with professional attitude and known for successfully enforcing rules. Acts as first responder to all accidents and injuries on property and administers first aid and basic life support.

Overview

13
13
years of professional experience

Work History

Security Officer

THUNDER FORCE LTD
PANAJI (GOA)
01.2021 - 12.2022
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Provided escorts for visitors as needed throughout the facility.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Performed first aid and CPR when necessary during emergency situations.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Confirmed visitor identification prior to granting entry into the building.
  • Responded to alarms and conducted investigations as required.
  • Assisted with crowd control during large events held at the facility.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Operated communication systems between officers stationed throughout the facility.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Completed incident reports to record security or loss prevention incidents.
  • Monitored premises and recorded activity in daily officer reports.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Guarded restricted areas to prevent unauthorized entry.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Verified photo IDs and tickets to allow guests passage.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Maintained high levels of alertness throughout shifts.
  • Monitored security cameras to identify and respond to suspicious activity.

Tourist Driver

BLUE MAX HOLIDAYS
COCHIN
07.2015 - 05.2020
  • Monitored road conditions to ensure a smooth ride for passengers.
  • Collected payments from customers according to established rates for services rendered.
  • Stayed up-to-date on local attractions, points of interest and special events along tour routes in order to provide interesting narration throughout the trip.
  • Inspected vehicle prior to departure for any safety issues and ensured it was in good working order.
  • Communicated with dispatch staff via two-way radio or mobile phone to report delays or other changes in route plans due to traffic or weather conditions.
  • Reported any mechanical problems or damage immediately to management personnel for repair or replacement of the vehicle.
  • Attended regular training sessions related to safety protocols, customer service standards and proper operation of vehicles.
  • Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
  • Acquired tickets and fees from individuals and larger groups prior to start of tour.

EDENS HOLIDAYS
Kochi
01.2022 - 05.2014
  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Managed time efficiently when making multiple stops along designated routes.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Inspected vehicles for mechanical items and safety issues prior to operating them.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Adhered to company policies and procedures related to safety and security standards.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Performed basic maintenance tasks such as checking oil levels, tire pressure.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Ensured vehicle cleanliness and performed regular maintenance checks.
  • Adhered to traffic laws and regulations to prevent accidents.
  • Operated a variety of vehicles safely in diverse weather conditions.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
  • Adapted to changing routes or schedules as required by the employer.
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Helped coordinate group activities such as sightseeing tours, shopping excursions or dining experiences.
  • Kept detailed records of daily trips, including times, routes, stops, fares collected and other important information.
  • Monitored road conditions to ensure a smooth ride for passengers.
  • Maintained a safe driving record, adhering to all traffic laws and regulations.
  • Responded quickly to emergency situations such as breakdowns or accidents while remaining calm under pressure.
  • Collected payments from customers according to established rates for services rendered.
  • Provided excellent customer service by being courteous, friendly, helpful and patient with passengers at all times.
  • Inspected vehicle prior to departure for any safety issues and ensured it was in good working order.
  • Greeted customers warmly upon arrival at their destination and provided assistance as needed.
  • Assisted tourists with loading and unloading of luggage into the vehicle.
  • Performed minor maintenance such as changing oil, checking fluid levels and tire pressure.
  • Assisted disabled passengers with boarding and exiting the vehicle safely using ramps or lifts when available.
  • Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
  • Delivered guided tours, presenting scripted information and answering questions.
  • Greeted and assisted customers with booking reservations and answering additional questions, both in person and over phone.
  • Selected travel routes and sites to visit based on knowledge of specific areas.
  • Described tour points of interest to group members, responding to general inquiries and questions.
  • Monitored visitors' activities to confirm compliance with establishment or tour regulations and safety practices.

L&T LTD

FIRST AID INSTRUCTOR
MUMBAI
06.2013 - 05.2014
  • Completed day-to-day duties accurately and efficiently.
  • Determined if further medical treatment was needed beyond what first aid could provide.
  • Collaborated with other healthcare providers to develop effective treatment plans for patients.
  • Instructed patients on proper self-care techniques for their injuries or illnesses.
  • Maintained a clean, safe work environment for both patients and staff.
  • Assessed and monitored the condition of patients in need of first aid.
  • Administered basic life support techniques, such as CPR and AED use.
  • Communicated effectively with other healthcare professionals regarding patient care issues.
  • Advised family members about any changes in patient status or treatment plans.
  • Participated in training courses related to First Aid principles, skills and techniques.
  • Educated staff members on proper first aid procedures and safety precautions.
  • Provided emergency care to injured or ill individuals.
  • Assisted with medical evacuations when necessary.
  • Observed patient progress closely during recovery period after initial treatment.
  • Ensured that all safety protocols were followed in a timely manner.
  • Performed wound cleaning, bandaging, splinting and taping.
  • Maintained accurate records of treatments administered and patient conditions.
  • Responded quickly to emergency situations by providing appropriate medical attention.
  • Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
  • Cleaned and sanitized ambulance and supplies between calls.
  • Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
  • Observed, recorded and reported patients' condition or injury and treatment provided.
  • Performed CPR and used defibrillator on cardiac patients.
  • Positioned patients in preparation for treatment and transport.
  • Interviewed patients to obtain medical history and details on current issues.
  • Loaded and transported patients from hospitals to rehab centers or other medical facilities.
  • Reported infectious disease cases to appropriate medical authorities.
  • Assessed scene upon arrival for possible hazards or dangerous situations.
  • Bandaged wounds and determined necessity for stitches or sutures.
  • Calmed patients by carefully explaining each step and remaining composed.
  • Suctioned airways to clear obstructions and help patients breathe.

D-LEVEL AMBULANCE DRIVER

ASIAN HEART INSTITUTE
MUMBAI
08.2009 - 08.2012
  • Performed basic first aid procedures on patients during transport.
  • Established positive relationships with healthcare professionals at hospitals and clinics.
  • Provided emotional support to family members while transporting critically ill patients.
  • Stocked ambulances with necessary supplies such as oxygen tanks, bandages and other medical equipment.
  • Maintained organized records of patient information including name, condition, destination.
  • Transported patients to hospitals or other medical facilities in a timely manner.
  • Participated in training sessions related to ambulance operations, first aid techniques.
  • Checked ambulances for proper functioning of lights, siren and other safety features before each shift.
  • Provided emergency care including CPR, immobilization, oxygen administration, hemorrhage control and splinting.
  • Inspected ambulances regularly for mechanical problems that could affect performance.
  • Communicated effectively with dispatch staff regarding patient pickup requests and arrival times.
  • Prepared reports detailing response time, type of call received and outcome of incident.
  • Assessed patient conditions and determined appropriate medical treatment.
  • Monitored vital signs of patients during transit and reported any changes to medical personnel.
  • Maintained the cleanliness of ambulance interior, exterior and equipment.
  • Responded promptly to emergency calls by driving safely at high speeds when necessary.
  • Sanitized medical equipment and inside of vehicle after each transport to avoid spread of germs.
  • Braced and lifted patients onto stretchers in preparation for medical transport.
  • Transported patients to and from residences and medical facilities in both emergency and non-emergency situations.
  • Performed daily inspections of ambulance, documenting damage and issues in reports for professionals.

Education

BSc

BHARATHI COLLEGE OF NURSING
TUMKURU
08-2008

DIPLOMA IN COMPUTER APPLICATION

DEEPTHI COLLEGE
THODUPUZHA
06-2003

GED -

GOVT. HSS CHATHAMATTOM
CHATHAMATTOM
03-2003

High School Diploma -

IYPE MEMORIAL H.S KALOOR KALOOR P.O
KALOOR
03-2001

Skills

  • Stationary surveillance
  • Identification verification
  • Emergency Management
  • Arrest procedures
  • CCTV Surveillance
  • Staff Management
  • First aid and CPR certified
  • Emergency Response
  • CCTV Monitoring
  • Document Management
  • Investigation documentation
  • Access Control
  • Invoice Verification
  • General security
  • Surveillance
  • Investigative abilities
  • Security Screenings
  • Alarm monitoring
  • Incident Reporting
  • FLUENT IN [LANGUAGE]
  • Crime prevention methods
  • Report Writing
  • Criminal Investigations
  • Background Investigations
  • Interior and exterior patrol
  • Physical Fitness
  • Weapons training
  • Investigative skills
  • Fire safety training
  • Background Checks
  • Operations Management
  • Crisis Management
  • Detail Oriented
  • Complex Problem-Solving
  • Security systems knowledge
  • Shift work experience

Languages

Malayalam
First Language
Tamil
Intermediate (B1)
B1
kannada
Proficient (C2)
C2
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2

Timeline

EDENS HOLIDAYS
01.2022 - 05.2014

Security Officer

THUNDER FORCE LTD
01.2021 - 12.2022

Tourist Driver

BLUE MAX HOLIDAYS
07.2015 - 05.2020

L&T LTD

FIRST AID INSTRUCTOR
06.2013 - 05.2014

D-LEVEL AMBULANCE DRIVER

ASIAN HEART INSTITUTE
08.2009 - 08.2012

BSc

BHARATHI COLLEGE OF NURSING

DIPLOMA IN COMPUTER APPLICATION

DEEPTHI COLLEGE

GED -

GOVT. HSS CHATHAMATTOM

High School Diploma -

IYPE MEMORIAL H.S KALOOR KALOOR P.O

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