Summary
Overview
Work History
Education
Skills
Timeline
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JOJOMON HEZAKIEL

Mechal

Summary

Accomplished Restaurant Manager with a proven track record at KFC Restaurant and Dominos Pizza , enhancing operational efficiency and customer satisfaction. Expert in inventory control and team management, significantly reducing staff turnover through strategic leadership and effective communication. Skilled in implementing cost-saving measures and fostering a positive work environment, ensuring quality control and excellence in service.

Overview

7
7
years of professional experience

Work History

Restaurant Manager

KFC Restaurant
06.2023 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
  • Fostered positive work environment, leading to decrease in staff turnover.

Restaurant Manager

Domino's Pizza
05.2018 - 05.2023
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maximized quality assurance by completing frequent line checks.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Implemented cost-saving strategies, reducing waste through meticulous inventory management.

Education

Bachelor of Science - Physics

ST.THOMAS COLLAGE PALA
PALA
03-2016

Science

CMS HIGHER SECONDARY SCHOOLS
MELUKAVU
03-2012

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Operations management
  • Point of sale (POS) system operation
  • Recruitment
  • Labor and food cost control
  • Quality control
  • Cost controls

Timeline

Restaurant Manager

KFC Restaurant
06.2023 - Current

Restaurant Manager

Domino's Pizza
05.2018 - 05.2023

Bachelor of Science - Physics

ST.THOMAS COLLAGE PALA

Science

CMS HIGHER SECONDARY SCHOOLS

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