Jolly Abrol
Noida
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
10
10
years of professional experience
Work History
Account Manager
Pyramid Consulting Inc
Noida
04.2024 - Current
- Conducted market research to identify potential customers.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Negotiated contracts with clients to maximize profitability.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Generated leads through cold calling activities.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Deputy Manager Inside Sales US Staffing
The Higher Pitch
Noida
06.2023 - Current
- Company Overview: Mastech Digital
- Strategically Manage key accounts and relationships with new and existing US staffing clients
- Identify the clients and pitch staffing services/talent solutions
- Conduct presentations along with senior team managers
- Identifying potential MSP's and decision makers within the organization throughout the US
- Research and build strategic relationships with clients through Sales Navigator, Zoom and other means available
- Work as a bridge between client decision makers and company's practice leaders
- Work with the team to present strategic solution and proposal to clients
- Creating opportunities consistently and meeting targets
- Mastech Digital
Client Account Manager
Virtual Employee
01.2022 - 06.2023
- Develop quality relationships with existing and new clients all around US region
- Identify and pitch offshore staffing services to US based clients
- Use lead generation tools to connect with new potential Clients.(Sales Navigator, Rocket)
- Explain Virtual employee services to prospects and help them through connecting with various technology experts available
- Act as an account manager for client from the beginning till the closure of the contract
- Discussion on MSA and payments
Assistant Manager Customer Support
Ceasefire Industries
02.2020 - 01.2022
- Develop quality relationships with existing distributors in UK
- Maintain orderly workflow and set priorities on daily basis
- Keep accurate records of distributors account and service history
- Act as an first point of contact for UK distributors after onboarding
- Adhere to the budget, policies and standards
Fraud and Dispute Analyst
American Express
05.2019 - 02.2020
- Categorise disputes and frauds and take appropriate actions
- Take ownership of the customer issues and find resolution in timely manner
- Make customers aware about Amex products and suggest the best products as per their spending trend
Senior Sales Executive
Digittrix
08.2015 - 03.2019
- Leading a team of executives to bring in new projects for developers and designers
- Dealing with prospects from UK, US and Europe and convert them to customers
- Mentoring, hiring and training for new employees
Education
Bachelor's - Theology
IICM
01.2016
12th - CBSE
Govt. Model Se. Sr. School
Chandigarh01.2007
Skills
- Sales
- Negotiations
- MSA discussions
- Customer Service
- Market research
- Account management
Hobbies and Interests
Travelling
Languages
- English
- Hindi
- Punjabi
Timeline
Account Manager
Pyramid Consulting Inc
04.2024 - Current
Deputy Manager Inside Sales US Staffing
The Higher Pitch
06.2023 - Current
Client Account Manager
Virtual Employee
01.2022 - 06.2023
Assistant Manager Customer Support
Ceasefire Industries
02.2020 - 01.2022
Fraud and Dispute Analyst
American Express
05.2019 - 02.2020
Senior Sales Executive
Digittrix
08.2015 - 03.2019
Bachelor's - Theology
IICM
12th - CBSE
Govt. Model Se. Sr. School