Jommy Alumkal
Kottayam
Summary
Dedicated professional with experience in cash handling and operational processes. Skilled in staff training and conflict resolution, enhancing team performance and customer interactions. Ready to leverage expertise to drive operational efficiency and improve service quality.
Overview
15
15
years of professional experience
Work History
Cashier
Hotel Alaina
09.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and reconciled daily sales reports.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on cash handling procedures and system operations.
Operator
Sterlite Technologies
03.2011 - 01.2023
- Operated production machinery to ensure efficient workflow and product quality.
- Conducted routine inspections to maintain equipment and adhere to safety standards.
- Streamlined processes, reducing downtime through effective troubleshooting techniques.
- Collaborated with cross-functional teams to enhance operational efficiency and communication.
Education
Bachelor of Science - Chemistry
St. Berchmans College
Changanacheri, India03-2010
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer relations
- Conflict resolution
- Refunds and exchanges
- POS system operations
- Staff training
- Attention to detail
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Advanced (C1)
Timeline
Cashier
Hotel Alaina
09.2024 - Current
Operator
Sterlite Technologies
03.2011 - 01.2023
Bachelor of Science - Chemistry
St. Berchmans College