Summary
Overview
Work History
Education
Skills
Timeline
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Jonathan Adams

Greenwood

Summary

Dedicated and enthusiastic individual with strong organization skills seeking an entry-level role to contribute to team success and company objectives. Strong work ethic and passion for excellence. Excited to leverage skills and drive to make a positive impact within the organization.

Overview

6
6
years of professional experience

Work History

Valet Captain

Conrad Indianapolis
10.2022 - Current
  • Increased revenue by upselling additional services and promoting special offers to customers.
  • Enhanced team performance through regular training sessions and performance evaluations.
  • Worked closely with hotel staff to maintain clear communication channels regarding guest needs and requests.
  • Assisted with event coordination efforts by collaborating with event planners to ensure seamless integration of valet services.
  • Trained new employees on company policies, procedures, and best practices in valet service excellence.
  • Developed strong professional relationships with clients, leading to repeat business and positive reviews.
  • Managed cash handling procedures to ensure accuracy in transactions while minimizing discrepancies or losses.

Valet Driver

The Columbia Club
01.2021 - 10.2022
  • Arranged special transportation for guests and booked taxis and business-class vehicles.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Resolved customer complaints through calm, constructive communication.
  • Helped guests unload and load luggage.
  • Trained junior staff in customer care, driving and parking operations to uphold standards.
  • Answered guest's questions about property amenities and services.
  • Located and retrieved vehicles quickly to minimize customer wait times.

Car Detailer

Dreyer & Reinboldt BMW
05.2020 - 09.2020
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Refilled gas tanks and documented fluid levels.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Applied fuel additives to help clean and protect engines.
  • Inspected vehicles and equipment for visible damage.
  • Provided exceptional customer service and addressed customer inquiries.
  • Maintained clean, tidy and safe work environment.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Washed cars and trucks daily for auto dealership.
  • Test drove vehicles and reported identified issues to management.

Car Detailer

Hubler Acura
04.2019 - 01.2020
  • Refilled gas tanks and documented fluid levels.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Inspected vehicles and equipment for visible damage.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Maintained clean, tidy and safe work environment.
  • Applied wax and sealants to exterior of vehicles and equipment.
  • Utilized high-pressure washers to clean vehicles and equipment.

Education

Bachelor of Science - Information Systems

University of Indianapolis
Indianapolis, IN
05-2026

High School Diploma -

Covenant Christian High School
05.2021

Skills

  • Client Support
  • Customer Service
  • Professional Relationships
  • Resolving Customer Issues
  • Adobe Suite Proficiency (Photoshop, Illustrator, Premiere, etc)
  • Microsoft Suite Proficiency
  • Photography & Videography Skillset
  • Social Media Content Creation, Marketing & Promotion

Timeline

Valet Captain

Conrad Indianapolis
10.2022 - Current

Valet Driver

The Columbia Club
01.2021 - 10.2022

Car Detailer

Dreyer & Reinboldt BMW
05.2020 - 09.2020

Car Detailer

Hubler Acura
04.2019 - 01.2020

High School Diploma -

Covenant Christian High School

Bachelor of Science - Information Systems

University of Indianapolis

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Jonathan Adams