Jonathan Portugal
Sellersburg
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Heartland Customer Service Tier 2 (Global Payments)
08.2022 - Current
- Utilize software from heartland to help business owners with their daily transactions
- Work project based work through our email folder for our Heartland Merchant
- Know how to update software and inform different types of fees to business owners supported from heartland
- Advise advocates when calling in on the most efficient way on how to resolve the issue they have when calling in our Tier 2 que.
Hagedorn Automobile Collision Center
09.2021 - 07.2022
- Restore dented panels
- Sand and refinish
- Detail cars
- Fix issues concerning the center console and interior technology
Education
Information Business technology
Ivy Tech Community College
Sellersburg, Indiana08.2023
Core 40 Diploma - Engineering and Manufacturing Academy
Jeffersonville High School
Jeffersonville, IN06.2022
Automobile Collision 1 and 2- Refinishing
Prosser Career Education Center
New Albany, IN06.2022
Chess team, Soccer
Silver Creek High School
Sellersburg, IN01.2020
Skills
- Bilingual/English and Spanish
- Flexible and adaptable
- Friendly, positive attitude
- Customer Service
- Technology utilization
- Autobody Experience
- Problem-solving
Timeline
Heartland Customer Service Tier 2 (Global Payments)
08.2022 - Current
Hagedorn Automobile Collision Center
09.2021 - 07.2022
Core 40 Diploma - Engineering and Manufacturing Academy
Jeffersonville High School
Automobile Collision 1 and 2- Refinishing
Prosser Career Education Center
Chess team, Soccer
Silver Creek High School
Information Business technology
Ivy Tech Community College
Similar Profiles
Jordan SmithJordan Smith
District Manager at Heartland Payments A Global PaymentsDistrict Manager at Heartland Payments A Global Payments
Maria BarrientosMaria Barrientos
Day Porter/Front Office Administrator at Heartland Payments A Global Payments(C)Day Porter/Front Office Administrator at Heartland Payments A Global Payments(C)
JADE LANDRYJADE LANDRY
Senior Product Advisor at Heartland Payment Systems / Global PaymentsSenior Product Advisor at Heartland Payment Systems / Global Payments
Robert StottsRobert Stotts
Tug Driver at UPS FreightTug Driver at UPS Freight
Belinda ThomasBelinda Thomas
LPN at Frazier Rehab InstituteLPN at Frazier Rehab Institute