Gabbie Konthoujam
Imphal
Summary
At SYNAPX, excelled in reception desk management and customer relations, adeptly handling multiple tasks to meet strict deadlines. Demonstrated proficiency in office supply inventory control and database management, enhancing operational efficiency. Known for exceptional greeting and seating clients, ensuring a welcoming environment. Achieved significant improvements in visitor and call handling processes.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
1
1
year of professional experience
Work History
Receptionist
SYNAPX
10.2021 - 10.2022
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information in computer databases.
Education
Master in Vocational Studies - Tourism And Hospitality Management
Dept. of Vocational Studies And Skill Development
Imphal, India09-2024
Bachelor in Vocational Studies - Tourism And Hospitality Management
Dept. of Vocational Studies And Skill Development
Imphal, India08-2021
No Degree - Inflight Safety And Personality Development
Cirrus Aviation Academy
Bengaluru, India12-2017
Higher Secondary - Arts
Hundred Flowers HR SEC School
Imphal, India03-2017
High School Diploma -
Vale Academy School
Imphal, India03-2014
Skills
- Scheduling
- Bookkeeping
- Greeting and seating clients
- Reception desk management
- Customer and client relations
- Office supply inventory control
- Front desk operations
Accomplishments
Published a dissertation on the topic " The Role Of Food Blogs And Social Media in Shaping Food Tourism", as part of curriculum for 4th Semester for Masters in Tourism and Hospitality Management.
Languages
English
Hindi
Manipuri
Korean
Timeline
Receptionist
SYNAPX
10.2021 - 10.2022
Master in Vocational Studies - Tourism And Hospitality Management
Dept. of Vocational Studies And Skill Development
Bachelor in Vocational Studies - Tourism And Hospitality Management
Dept. of Vocational Studies And Skill Development
No Degree - Inflight Safety And Personality Development
Cirrus Aviation Academy
Higher Secondary - Arts
Hundred Flowers HR SEC School
High School Diploma -
Vale Academy School
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