Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Jordan Board

Milltown

Summary

Active team leader experienced in leading teams and driving successful project outcomes. Proven track record of creating and improving processes to increase efficiency and productivity. Results-oriented professional with expertise in developing high-performing teams. Skilled in leveraging technology and data to drive innovative solutions and profitable growth.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician Supervisor

Norton Healthcare
Louisville
08.2024 - Current
  • Supervised pharmacy staff to ensure compliance with safety protocols and regulations.
  • Trained new technicians on pharmacy systems and operational procedures.
  • Implemented workflow improvements to enhance efficiency in medication dispensing.
  • Collaborated with healthcare professionals to address patient medication inquiries.
  • Assisted in developing training materials for ongoing staff development initiatives.
  • Provided guidance and support to pharmacy technicians when needed.
  • Supervised the daily operations of the pharmacy department.
  • Analyzed patient medication profiles to identify potential problems or interactions.

Store Manager

Walgreens
New Salisbury
09.2023 - 08.2024
  • Established and monitored KPIs to optimize company performance.
  • Created weekly work schedules to meet staffing needs while controlling labor costs.
  • Analyzed sales data to identify areas of improvement and develop strategies for increasing revenue.
  • Analyzed data from financial reports to identify areas of improvement in business operations.
  • Provided leadership and motivation to team members to increase productivity and efficiency within the store.
  • Utilized data analytics techniques to identify areas for improvement.
  • Prepared staff work schedules and assigned specific duties.

Pharmacy Operations Manager

Walgreens
Elizabethtown
02.2019 - 09.2023
  • Directed administrative activities directly related to making products or providing services.
  • Solved problems and resolved conflicts for team members and customers.
  • Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.
  • Supervised and evaluated work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Collaborated with other departments to develop initiatives that reduce costs while improving quality of care.
  • Resolved customer complaints in a timely manner while maintaining professional relationships with patients, families and caregivers.
  • Assisted with the hiring process of new pharmacists, technicians and support staff.
  • Managed scheduling of employees based on workload demands while ensuring coverage during peak times.
  • Followed state and federal recordkeeping guidelines for legend drugs and controlled substances.
  • Created and managed budgets for pharmacy operations, ensuring compliance with financial goals.

Education

High School Diploma -

Breckinridge County High School
Harned, Ky
05.2017

Skills

  • Pharmacy compliance
  • Staff training
  • Customer service
  • Team leadership
  • Problem solving
  • Effective communication
  • Budget management
  • Insurance billing
  • Report preparation
  • HIPAA
  • Problem-solving skills

Volunteer Experience

Horse Patrol, Harrison Co Sheriff Department, Harrison, IN, 01/01/23, Present, Part of Harrison Co Horse Patrol in which we assist the Sheriff Department with any big events and search & rescues.

Timeline

Pharmacy Technician Supervisor

Norton Healthcare
08.2024 - Current

Store Manager

Walgreens
09.2023 - 08.2024

Pharmacy Operations Manager

Walgreens
02.2019 - 09.2023

High School Diploma -

Breckinridge County High School

Similar Profiles

CREATE PROFILE
Jordan Board