Jordan Burton
Greenfield
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Pizza King Indiana. Proven ability to enhance guest engagement and maintain order accuracy while managing multiple tasks. Recognized for fostering team collaboration and achieving high customer satisfaction through effective communication and problem resolution.
Overview
4
4
years of professional experience
Work History
Server
Pizza King Indiana
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Manager
Brent Burton/ Jessops
06.2022 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Certified Medical Assistant
Hancock Healthcare
02.2024 - 09.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Order Picker Operator
Amazon
05.2021 - 09.2021
- Enhanced warehouse efficiency through the proficient operation of pallet jacks, forklifts, and other necessary equipment.
- Expedited urgent orders by prioritizing tasks and adjusting work schedules accordingly.
- Proactively identified potential bottlenecks in the order picking process, implementing effective solutions to enhance overall workflow.
- Collaborated effectively with team members to streamline workflow and optimize overall productivity.
Education
Rushville Consolidated High School
Rushville05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Suggestive selling
- Point of sale operation
Timeline
Server
Pizza King Indiana
01.2025 - Current
Certified Medical Assistant
Hancock Healthcare
02.2024 - 09.2024
Manager
Brent Burton/ Jessops
06.2022 - 10.2024
Order Picker Operator
Amazon
05.2021 - 09.2021
Rushville Consolidated High School
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