Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jordan C. Meadows

Indianapolis

Summary

Dynamic Emergency Management Director with a proven track record at OneAmerica Financial, specializing in business continuity planning and crisis management. Expert in risk assessments and incident command, I have successfully enhanced recovery objectives and minimized disruptions during large-scale events. Strong collaborator with critical thinking abilities, driving strategic initiatives for operational resilience.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Emergency Management Director (formerly Enterprise Resilience Director)

OneAmerica Financial
Indianapolis
03.2020 - Current
  • Led team in formulating comprehensive, high-impact business continuity strategies, enhancing response and recovery time objectives.
  • Executed business impact analysis for essential business processes encompassing 62 departmental continuity plans.
  • Collaborated with Information Technology to integrate disaster recovery, incident management, and emergency management initiatives, enhancing system uptime and recovery processes.
  • Collaborated with Executive Counsel and Senior Leadership to implement crisis management strategies, minimizing potential business disruption during unplanned large scale events.
  • Collaborated with cross-functional teams to mitigate against potential cyber, fraud, and financial risks.
  • Developed and implemented various business continuity, crisis management, and emergency response annual exercises, enhancing response processes and minimizing recovery times.
  • Developed comprehensive business continuity and emergency management reports, delivering insights to executive leadership that influenced adoption of significant initiatives, including alignment with ISO 22301:2019.
  • Designed and serves as the Incident Commander for the Emergency Response Team.
  • Oversaw areas of elevated hazards and threats to ensure implementation of appropriate actions and measures for awareness and harm mitigation

External & Legislative Affairs Manager

AT&T Indiana
Indianapolis
10.2019 - 03.2020
  • Delivered strategic and tactical operations management for State of Indiana AT&T President, encompassing development of comprehensive government external affairs program to advance company's overall strategic business plan and fulfill state-specific objectives.
  • Monitored State of Indiana legislation influencing AT&T strategy and delivered strategic recommendations to enhance alignment with legislative objectives.
  • Facilitated business development initiatives for State of Indiana to secure sustainable growth for AT&T in alignment with company business plan and strategy
  • Managed program budget to optimize organizational objectives aligned with AT&T foundation grants, contributions, memberships, and sponsorship
  • Evaluated evolving compliance and regulatory requirements affecting legislative control effectiveness.
  • Served as the primary point of contact and liaison to AT&T contractors, consultants, and suppliers.
  • Developed and distributed in-depth analyses and informational reports on a variety of legislative issues to the President.
  • Evaluated and tracked key performance indicators to gauge program effectiveness and identify enhancement opportunities.

Business Continuity, Facilities & Operations Manager

Ascension Ministry Service Center
Indianapolis
01.2017 - 09.2019
  • Directed team to develop comprehensive business continuity strategies, enhancing response and recovery objectives.
  • Implemented business impact analysis for critical processes across multiple departmental continuity plans.
  • Integrated disaster recovery, incident management, and emergency management initiatives to maximize system uptime and recovery efficiency.
  • Collaborated with cross-functional C-level executives and senior management to report on risk assessment and continuity of operations.
  • Developed and led team to implement business continuity, operational, and security strategies.
  • Collaborated with technology infrastructure teams to establish recovery time and recovery point objectives.
  • Developed and executed business continuity plans for effective operations during incidents.
  • Conducted annual risk assessments and operational risk analysis, reporting key outcomes.
  • Monitored elevated hazards and threats to enhance preparedness and mitigate potential harm.
  • Directed business continuity management committees as Incident Commander of Emergency Response Team.
  • Designed and executed annual tabletop exercises to strengthen crisis management objectives.
  • Supported Information Security, Disaster Recovery, and Incident Management teams in developing incident response processes.
  • Coordinated cross-functionality with various lines of business to mitigate against potential cyber, fraud, and financial risks.
  • Established strategic partnerships to enhance operational resiliency across untapped verticals.
  • Aligned business recovery objectives with insights from business impact analysis for effective strategy execution.

Corporate Security Program Analyst, Insider Threat & Travel Security Program Manager

Rolls-Royce North America
Indianapolis
03.2011 - 11.2016
  • Designed and managed business continuity, counterintelligence, insider threat, and travel security programs.
  • Directed development of comprehensive business continuity strategies to enhance response and recovery objectives.
  • Implemented business impact analysis across 62 departmental continuity plans for critical processes.
  • Coordinated with IT to integrate disaster recovery and incident management for improved system uptime.
  • Conducted monthly security audits aligned with NISPOM to identify and mitigate information security risks.
  • Developed emergency response plans to equip personnel for rapid recovery actions.
  • Monitored elevated hazards to implement awareness measures and minimize potential threats.
  • Served as Incident Commander for Emergency Response Team during crisis situations.

Executive Officer / Private Sector Liaison

Indiana Department of Homeland Security / Indiana Intelligence Fusion Center
Indianapolis
01.2008 - 03.2011
  • Managed issue resolution for emerging challenges, minimizing organizational risk.
  • Designed and oversaw internship programs, employee recognition initiatives, and spot bonus awards.
  • Drafted legal documents including briefs and motions to ensure compliance with regulations.
  • Reported and presented program metrics, customer service surveys, and threat assessments to stakeholders.
  • Established operational processes for the liaison outreach program from inception to stability.
  • Recruited public and private-sector partners into the intelligence center, promoting network collaboration.
  • Executed information sharing database, providing analysis and publication of strategic threat assessments.
  • Assisted organizations in implementing access control, security training, and emergency management protocols.

Education

Masters of Science - Psychology

Capella University
Minneapolis, MN
04-2006

Bachelors of Science - Psychology

Indiana State University
Terre Haute, IN
05-2002

Skills

  • Business impact analysis
  • Business continuity planning
  • Risk management and assessments
  • Crisis management and response
  • Disaster recovery planning
  • Compliance management
  • Incident management and command
  • Project management
  • Strategic planning
  • Team collaboration
  • Threat assessment and mitigation
  • Emergency operations and procedures
  • First aid training
  • Decision-making skills
  • Critical thinking abilities
  • Training and development strategies
  • Problem-solving techniques
  • Continuous improvement practices

Certification

  • DRI International - Certified Business Continuity Planner (CBCP)
  • BSI Group - ISO 22301:2019 Requirements (TPECS) BC - Business Continuity Management Systems
  • Alison - Project Management, Operations Management, Risk Management & Project Risk Management
  • FedRAMP - 200A, 200B, 200C
  • FEMA Emergency Management Institute - ICS 100, 200, 300, 400, 700, 800

Timeline

Emergency Management Director (formerly Enterprise Resilience Director)

OneAmerica Financial
03.2020 - Current

External & Legislative Affairs Manager

AT&T Indiana
10.2019 - 03.2020

Business Continuity, Facilities & Operations Manager

Ascension Ministry Service Center
01.2017 - 09.2019

Corporate Security Program Analyst, Insider Threat & Travel Security Program Manager

Rolls-Royce North America
03.2011 - 11.2016

Executive Officer / Private Sector Liaison

Indiana Department of Homeland Security / Indiana Intelligence Fusion Center
01.2008 - 03.2011

Masters of Science - Psychology

Capella University

Bachelors of Science - Psychology

Indiana State University

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Jordan C. Meadows