Jordan Davenport

I worked in a specialty clinic at the front desk. I checked patients in and out of their appointments. I filled out patient demographic information on the computer, loaded and ran patient insurance through an insurance program called passport. I took payments from patients & made follow up appointments.

• Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.

• Increased overall department efficiency with meticulous handling of insurance authorizations and billing procedures.
• Assisted radiologists in improving diagnostic accuracy with timely transcription of reports.
• Contributed to successful audits by adhering to HIPAA regulations and ensuring proper documentation management.
• Maintained up-to-date knowledge on radiology procedures, providing well-informed guidance to patients when needed.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

• Warmly greeted patients and visitors and made each feel welcome.
• Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
• Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
• Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.