Jordan Hidalgo

Crown Point

Summary

Offering solid foundation in business principles and keen ability to learn and adapt within dynamic environment. Brings focus on operational efficiency and strategic planning, combined with skills in financial management and project coordination. Ready to use and develop analytical and organizational skills in [Desired Position] role. Outgoing and resourceful, bringing strong background in business management and strategic planning. Possesses in-depth understanding of market analysis and financial oversight, coupled with skills in project coordination and client relationship management. Dedicated to driving business growth and achieving impactful results.

Overview

years of professional experience

Work History

Owner

Key Nutrition

07.2019 - Current

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Supervisor

Higher Level Nutrition

03.2016 - 07.2019

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Education

Ball State University

Muncie, IN

High School Diploma -

Crown Point High School

Crown Point, IN

06.2020

Skills

Customer relations
Small business operations
Relationship building
Verbal and written communication
Hiring and onboarding
Employee motivation

Staff training/development
Employee scheduling
Purchasing and planning
Inventory tracking and management
Decision-making
Customer service

Accomplishments

Supervised team of [Number] staff members.
Achieved [Result] through effectively helping with [Task].
Achieved [Result] by completing [Task] with accuracy and efficiency.

Additional Information

-I can work full- time

- I have over 8 years in customer service.

- I am willing to learn anything new.

- I will put in 100% effort into any job.

Timeline