Jordan Hines
Michigan City
Summary
Accomplished Class IV certified Wastewater Reclamation Professional with 15 years experience in Activated Sludge and Trickling Filter plants. Skilled in plant operations, maintenance, and regulatory compliance with a willingness to learn and excel. Combines strategic thinking with hands-on involvement to deliver impactful solutions and enhance organizational performance. Proven track record in employee training and collaboration, increasing operational efficiency and ensuring NPDES permit adherence and complete compliance within all governing agency guidelines. Committed to excellence in maintaining optimal plant performance and fostering a goal-oriented work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Wastewater Collections Operator/Maintenance
Wastewater Treatment Plant
La Porte, IN (Trickling Filter, Flow: 4 MGD)
07.2025 - Current
- Utilized machinery, pumps, and hand tools to support continuous plant operations, demonstrating flexibility across diverse settings.
- Conducted regular maintenance, including greasing, cleaning, and teardown/rebuilding, to minimize downtime and enhance equipment reliability.
- Performed routine preventive maintenance activities to uphold operational efficiency.
- Achieved successful project completion through collaboration on major in-plant initiatives, including the rebuild of primary and secondary clarification settling tanks. Delivered effective replacement of biotower rotary distributors. Enhanced operational efficiency through thorough cleaning and inspection of primary digesters.
- Executed tasks outdoors regardless of weather challenges, demonstrating resilience and commitment to work.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
Water/Wastewater Plant Manager
Public Works
Elkhart, IN (Activated Sludge, Flow 20: MGD)
06.2025 - 07.2025
- Managed budget to ensure necessity in purchases and reduce redundancy across departments.
- Directed employees and related programs to maximize team productivity and facility output.
- Coordinated efforts with union members to ensure alignment on labor agreements and initiatives.
- Assessed and analyzed plant performance metrics to pinpoint improvement opportunities.
- Engaged with cross-functional teams, encompassing water distribution, collections, engineering, and administration, to synchronize plant operations with personnel requirements.
Wastewater Reclamation Superintendent
Sanitary District
Michigan City, IN (Activated Sludge, Flow: 7 MGD)
05.2024 - 10.2024
- Evaluated plant activities daily to support seamless operations and identify areas for improvement.
- Achieved compliance with NPDES permit requirements through effective management of industrial and municipal sampling across multiple schedules, including weekly, monthly, bimonthly, quarterly, biannual, and annual reporting. Enhanced on-site and off-site sampling processes to optimize reporting accuracy.
- All duties outlined in the Chief Operator position and the Operator II position below.
- Maintained meticulous records of flow meter totalizers and sampling data to ensure accurate process adjustments and personnel management.
- Conducted thorough assessments of final effluent to guarantee adherence to NPDES permit requirements for chlorine residuals, E. coli, TSS, phosphorus, and CBOD.
- Facilitated training sessions and performance assessments to optimize employee task proficiency.
Chief of Operations
Sanitary District of Michigan City
Michigan City, IN
05.2022 - 05.2024
- Tracked ongoing operational performance by creating and updating daily activity logs in Microsoft Excel and physical formats.
- Revamped and streamlined standard operating procedures and daily plant protocols to enhance clarity and reduce redundancy.
- Implemented troubleshooting and testing strategies to maintain peak operational efficiency of plant equipment, such as pumps, digesters, and settling tanks.
- Cultivated transparent communication channels with operations personnel to enhance team awareness and knowledge.
- Acquired necessary plant supplies and coordinated orders for chemicals such as chlorine, sulfur dioxide, polymers, and ferric chloride to maintain operational efficacy as outlined in NPDES permit.
- Executed programming, cleaning, and maintenance of stationary and portable autosampler units to uphold functionality and safeguard against contamination.
Plant Operator I & II
Sanitary District of Michigan City
Michigan City, IN
05.2012 - 05.2022
- Monitored plant wide systems, equipment, and data presented on our SCADA system software in order to respond to and initiate proper corrections to process alarms and other abnormalities.
- Collected water and sludge samples, interpreted data, and read totalizer gauges at proper intervals to determine total flow and efficacy of units.
- Maintained current knowledge about the latest operating and maintenance practices with continuing education courses and training seminars.
- Engaged in regular dialogue with operators and supervisors to enhance interdepartmental collaboration.
- Monitored lift station system across the city via SCADA to ensure optimal functionality and directed crew response as necessary.
- Initiated water filtration units for automatic operation and operated them manually when required to ensure optimal functionality.
Education
Informatics
Indiana University
Bloomington, Indiana, INHigh School Diploma -
Michigan City High School
Michigan City, IN06.2008
Skills
- Attention to Detail
- Strong Work Ethic
- Employee Training/Staff Management
- Record Keeping/Reporting
- Regulatory Compliance (IDEM & EPA)
- Plant Maintenance and Operations
- Teamwork and Collaboration
- Forklift, Bobcat and Payloader Operation
- Computer Skills (Microsoft Suite, SCADA Monitoring, Data Entry, Writing)
Certification
- IDEM - Wastewater Operators License Class IV (Operator ID: WW022168)
- AHA - Child/CPR/AED (eCard Code: 246016403722)
- Ability to obtain any other needed licenses quickly.
References
- Kevin Van Sickle, Former Chief of Maintenance, (219) 229-3182
- Milorad Milatovic, Former General Manager, (219) 929-6024
- Michael Kuss, IDEM Inspector, Former General Manager, EPA, (574) 910-0225
Timeline
Wastewater Collections Operator/Maintenance
Wastewater Treatment Plant
07.2025 - Current
Water/Wastewater Plant Manager
Public Works
06.2025 - 07.2025
Wastewater Reclamation Superintendent
Sanitary District
05.2024 - 10.2024
Chief of Operations
Sanitary District of Michigan City
05.2022 - 05.2024
Plant Operator I & II
Sanitary District of Michigan City
05.2012 - 05.2022
Informatics
Indiana University
High School Diploma -
Michigan City High School