Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Software
Languages
Timeline
Generic

Jordan Nelson

Berne

Summary

Experienced with strategic sourcing, candidate assessment, and relationship management. Utilizes innovative recruitment techniques to align talent acquisition with organizational goals. Track record of building strong partnerships with hiring managers to fulfill staffing needs effectively and efficiently.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Manager, Talent Acquisition & People Experience

Make-A-Wish America
12.2019 - 07.2025
  • Sole Recruiter for the National Headquarters of Make A Wish America.
  • Worked cross functionally with all departments on hiring needs; IT, Accounting, Development, Corp Alliances, HR, Legal, Medical Affairs.
  • Maintained a TTF of 48.9 days from open to close.
  • 99% 90-day retention rate of new hires.
  • 97% 365-day retention of new hires.
  • Utilized Smartsheet as a candidate tracker for Hiring Managers to remove email chain clutter, HM’s didn’t have access to the ATS.
  • Achieved the Lean Six Sigma Yellow Belt certification.
  • Built the IT Infrastructure team from scratch bringing all support in house vs vendors.
  • Performed vendor selection on a new ATS, Greenhouse.
  • Created recruiting tool kits to utilize at the National HQ and the chapters across the country.

(Contract) Senior Corporate Recruiter/Recruiting Manager

MST Solutions
03.2019 - 12.2019
  • Focused on sourcing, recruiting, and hiring Salesforce Developers, Architects, Administrators, Business Analysts, Java Developers, MuleSoft Integration Developers, Dell Boomi Developers, QA Engineers and all aspects of sales roles
  • Managed an offshore team of Recruiters in India
  • Daily stand ups to discuss accomplishments from the day before and what we’re working on the day of
  • Reduced vendor spending and cut preferred vendors list down
  • Established a recruitment process for Recruiters and Hiring Managers
  • Weekly Recruiting meetings with the CTO, Director of HR, and gave feedback on internal and external recruiting issues, pipelines and hires
  • Created processes for recruiting, interviewing, hiring, retention
  • Currently implementing Greenhouse for the internal ATS, replacing the homegrown system
  • Attend local meet ups, host meet ups, and general networking
  • Over 40 hires in less than a year

(Contract) Senior Corporate Recruiter

Mercury Systems
07.2018 - 02.2019
  • Came in to help move the company away from two RPO’s
  • Focused on high level Engineering roles, HR roles, and IDL roles, mainly focused on Space reqs
  • Recruited from entry level SMT Engineers to Sr. Quality Managers in microelectronics and Space
  • Created new processes for the Phoenix office
  • Built and maintained relationships with Hiring Managers and Executives up to VP’s
  • Hold weekly meetings with BU’s to discuss hiring in the Phoenix market
  • Took over 32 open reqs and cut the number by over half in less than 2 months
  • Performed interview training for all Hiring Managers on site
  • Used ADP as an Applicant Tracking System
  • Used LinkedIn Recruiter, Indeed, and Monster to source qualified candidates
  • Worked with outside companies to highlight out open positions
  • Worked independently without direct supervision or micromanagement
  • Held intake meetings with all Hiring Managers when opening new positions and also held weekly 1:1 meetings to discuss the progress or issues with hiring against the position
  • Managed Scout postings (VMS) when vendor help was needed

Senior Corporate Technical Recruiter

Endurance International Group
03.2016 - 06.2018
  • Ensured reqs were closed in timely manner, most around the 30 day mark
  • Held meetings with Hiring Managers around new reqs and their ideal candidates, outlined recruiting, interviewing, and hiring plans
  • Full cycle from opening to closing of reqs
  • Responsible for all technical recruiting for the West Coast offices
  • Sourced and recruited Marketing and Finance candidates for Boston, Texas, Utah, and Arizona offices
  • Traveled to different offices to work with HM’s, Directors, VP’s on recruitment strategy for the area and retention of current employees
  • Focused on: Java, HTML/CSS, JavaScript, React, Perl, PHP, Ruby, DevOps, UX/UI, C#
  • Attended conferences like OpenWest, UtahJS, Phoenix React, Perl Mongers, YAPC, etc.
  • Hosted monthly developer meet ups in the Tempe office for the engineering team and to find potential candidates, it also gave us brand recognition in the local markets
  • Took lead on a company project to collect information on all 3rd party agencies we currently have MSA’s with and made a spread sheet with contact info, areas utilized, and other key information for everyone in HR/Recruitment to use as a quick reference
  • Helped build an Engineering team in the Tempe office from scratch consisting of Front End Dev’s, Back End Dev’s, Full Stack Dev’s, Perl Dev’s, and UX Designers
  • Focused primarily on technical, finance, and marketing positions in our offices across the US
  • Sourced technical and marketing candidates for recruiters in out of state offices to build up their pipelines
  • Recruited out of Greenhouse, SilkRoad, TalentBin, Monster, Dice, Career Builder, Indeed, LinkedIn Recruiter, etc.
  • Proactively researched and evaluated new sourcing, research ideas, and methods to create innovative sourcing strategies
  • Extensive searches using advanced Boolean search strings

Recruiter

Randstad Staffing
04.2014 - 10.2014
  • Focused primarily on State of Arizona office administration positions in Central Phoenix and surrounding suburbs.
  • Built and maintained a pipeline of qualified candidates to respond with as soon as an order came out from a client.
  • Actively recruited for new candidates on CareerBuilder, Monster, Indeed, etc.
  • Posted multiple jobs on different job boards, pre-screen the applicants and set up on site interviews to meet with the perspective candidates before submitting them to clients.
  • Worked very closely with Account Managers to ensure that we have the best understanding of what the client is looking for in top quality candidates.
  • Performed full I9 employment verification through ADP.
  • Brought candidates into the office for onsite interviews.
  • Maintained 11 new hires a week.
  • Interviewed 20+ qualified candidates a week.

Healthcare IT Recruiter

Mediant Health Resources
01.2013 - 04.2014
  • Successfully resourced Candidates through multiple tools like Monster, Bullhorn, LinkedIn, LinkedIn Recruiter, DICE, and Indeed, ETC.
  • Recruited Healthcare IT Candidates (contract, contract to hire, full time) in EHR/EMR systems: Epic, Meditech, Cerner, McKesson, FACETS, Amisys, QNXT, ETC.
  • Recruited Candidates in ranges from .NET Developers, DBA’s, Citrix Engineers, Business Analysts, QA Analysts, AIX System Engineers, ETC. both on the H1B side and the US Citizen side as well
  • Currently manage just under $100,000.00 in monthly revenue
  • Extremely comfortable cold calling candidates whether it is a cold call or if they submit their resume directly to us
  • Generate leads for our Sales teams from Candidates that I recruit
  • Format Candidate resumes to fit the companies presentation standards for our Clients
  • Manage Consultants working for me on Client sites around the country, making sure time cards are entered into Beeline, Fieldglass, and SpringAhead
  • Maintain an Excel spreadsheet of Candidates submitted to Clients, interviews, and placements
  • I ensure that I am available 24/7 so that if anyone in the company needs anything I can respond quickly to take proper action

Healthcare IT Recruiter

HP Technologies Inc
10.2010 - 10.2011
  • Recruited for the major Healthcare systems: Epic, Meditech, Allscripts, Amisys, FACETS, QNXT, Diamond, HIPPA, EDI, McKesson, Cerner, and GE Centricity
  • Recruited all levels of IT consultants ranging from programmers and help desk personnel to senior level directors and program managers
  • Provided effective methods to locate current and potential candidates using Internet job searching, Services (Dice, Monster, CareerBuilder), Company database (Bullhorn), referrals, LinkedIn & prospect calling
  • Possess strong sense of urgency, flexibility, and adaptability
  • Gained a full understanding of each client's/hiring manager's requirements and established a trust level with each business partner
  • Utilize recruiting and presentation skills to source, prospect call, and pre-screen top-performing applicants in order to meet hiring requirements
  • Conducted applicant interviews to determine if the experience and skill level qualify for the position
  • Provide guidance and direction to employees and management on solution development for complex problems and resolution of conflict situations
  • Built and maintained relationships with managers, administrators and sales professionals to provide a seamless recruiting process

Education

High School Diploma -

Pike High School
Indianapolis, IN
01.2003

Skills

  • Operations management
  • Quality control management
  • Data analytics
  • System optimization
  • Strategic planning
  • Process improvement
  • Attention to detail
  • Recruitment and hiring
  • MS office
  • Talent acquisition

Certification

Lean Six Sigma Yellow Belt

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteOn-Site

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing

Software

Greenhouse

Smartsheet

GSuite

MS Office Suite

Languages

English
Native or Bilingual

Timeline

Lead Manager, Talent Acquisition & People Experience

Make-A-Wish America
12.2019 - 07.2025

(Contract) Senior Corporate Recruiter/Recruiting Manager

MST Solutions
03.2019 - 12.2019

(Contract) Senior Corporate Recruiter

Mercury Systems
07.2018 - 02.2019

Senior Corporate Technical Recruiter

Endurance International Group
03.2016 - 06.2018

Recruiter

Randstad Staffing
04.2014 - 10.2014

Healthcare IT Recruiter

Mediant Health Resources
01.2013 - 04.2014

Healthcare IT Recruiter

HP Technologies Inc
10.2010 - 10.2011

High School Diploma -

Pike High School

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Jordan Nelson