Jordan Porter
Fort Wayne
Summary
Dynamic and adaptable professional with extensive experience in hospitality, notably at Fort Wayne Food and Beverage. Proven leadership in training staff, taking criticism and enhancing customer satisfaction through effective communication. Skilled in inventory control and maintaining high sanitation standards, consistently contributing to a positive dining atmosphere and increased sales. Executing the best possible concoctions with a smile.
Overview
11
11
years of professional experience
Work History
Waitress/Bartender Shift Manager
Fort Wayne Food and Catering
05.2014 - 01.2025
- Maintained clean and welcoming dining environment, ensuring a positive guest experience. Built rapport with regular customers. Remembering friendly faces and their drink preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Being an accountable, organized and dependable employee while displaying mass amounts of leadership qualities such as training many new bartenders and waitstaff under me.
- Staying customer focused while increasing sales and upselling to the best of my ability. While multitasking, problem solving and able to conform to diverse clientele.
Waitress/Bartender
Acme Oyster House
02.2021 - 11.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained a healthy and fun work environment until the closing of the business in 2023 when I moved back to Fort Wayne to my last employer.
Education
GED - Required
Carroll Highschool
Fort Wayne, INSkills
Inventory control Health and Safety Sanitation Food and Beverage Events Adaptability Leadership and Management
Timeline
Waitress/Bartender
Acme Oyster House
02.2021 - 11.2023
Waitress/Bartender Shift Manager
Fort Wayne Food and Catering
05.2014 - 01.2025
GED - Required
Carroll Highschool
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